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Front Desk Assistant

4 months ago

Mesa, United States Papago Vans Full time
Job DescriptionJob Description

The Front Desk Assistants are a team of welcoming, friendly, and attentive professionals who deliver outstanding service to everyone who enters our doors. FDAs represent our brand and are ambassadors both within and outside of our organization. They operate at the front desk to greet clients, guests, and staff members. They manage the day-to-day needs of the reception area and ensure our company remains the most welcoming environment possible. Guided by the principles of inclusive hospitality, FDAs engage with all visitors to create a positive and memorable first impression.


Typical Shift as an FDA:

  • Start your shift by ensuring the reception area is tidy and organized.
  • Greet visitors, offer them refreshments, and guide them to their destinations.
  • Provide information about the company's services and resources.
  • As you conclude your shift, organize reception and ensure it's ready for the next day.


This is a full-time, in-office position located in Mesa, AZ. Typical office hours are Monday - Thursday 7:00 am - 5:30 pm with some nights and weekends for events.

Compensation:

$18 - $25 hourly

Responsibilities:
  • Serve as the primary point of contact for visitors and be knowledgeable about the company's services, events, and resources.
  • Arrange meeting rooms for groups and stay informed about activities happening within the building, such as meetings or events.
  • Assist guests and team members with questions, collecting payments, and inter-department communications.
  • Ensure the organization is the most welcoming, comfortable, friendly, and accessible it can be.
  • Participate in marketing activities as a Brand Ambassador, exemplifying our values and mission.
Qualifications:
  • Strong desire to create a welcoming community and serve as a company ambassador at all times.
  • Be friendly, attentive, and willing to engage with anyone.
  • Strong verbal communication skills with the ability to handle customer concerns both in person and over the phone.
  • Knowledge of the company’s services, partners, and internal departments.
  • Prior office or customer service experience is beneficial.
About Company

Our purpose is to enrich lives by delivering custom adventure vans that fuel exploration and embrace the richness of existence. Crafted with meticulous attention to detail, we believe in the vital role of dependable vehicles in unlocking unforgettable adventures.


Founded in 2020, Tim, Ian, and Jesse launched Papago Vans in Jesse’s single-car garage, kickstarting their journey with an E350 van conversion. This successful venture paved the way for their growth. Today, we now reside in a massive 22,400 Sq. Ft. facility in Mesa, and has launched a dedicated service department, implemented a top-of-the-line paint booth, and expanded the team to 38 highly skilled employees.


If you are driven, dedicated, and ready to advance your career, we invite you to apply. Become a key part of Papago Vans and help shape the future of adventure travel. Your skills are valued here, and your contributions are crucial. Apply now and be a part of our success story