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Head Coach

4 months ago

Toledo, United States Orangetheory - Franchise #0279 Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources

Be Fit. Have Fun. Change Lives

JOB DESCRIPTION:

The Head Coach will be responsible for ensuring operational excellence and execution of the Orangetheory Fitness product in their designated studio through coach training, camaraderie, and continued coach education. The Head Coach will provide fitness leadership and fitness training to their studio, working directly with their coaches to reinforce fitness excellence, coach performance and member retention.

ESSENTIAL DUTIES & RESPONSIBILITIES

Properly manage and monitor coach performance and proper fitness template education.
Identify optimal class schedules and make adjustments as necessary. Final approvals will be required by Regional Fitness Manager
Be an active part of the sales & intro process
Use OTF/Thrive tools and reports daily (CTA Cards, Studio Portal, MBO, etc).
Tackle all member/guest care calls within the expected call cadence.
Actively support Regional Fitness Manager in recruiting strong CPT candidates
Train and mentor subordinates for ongoing success & future growth
Develop a high energy culture of OTF
Responsible for routine coach evaluations. Feedback provided on approved scorecard to Coach and leadership team. Evaluations uploaded to OU and Thrive employee profile with 48 hours of evaluation.
Identify, advise, and correct on training/fitness issues and conduct needs assessments to determine specific training needs.

Audits and approves all payroll prior to submission to General Manager.
Stay current on all Orange University and fitness curriculum
Ensure Thrive coaches are staying up to date with all training modules in OU.
Audit coach certifications and check for CPT, AED, CPR renewals to ensure compliance
Attend all OTF Fitness webinars listed in the weekly bulletin
Ensure schedule changes are processed correctly
Address any fitness related member concerns in a timely manner with a solution focused mindset.
Troubleshoot equipment technology as necessary
Conduct roll-out & leadership meetings with all Coaches
Approve Coach time away
Monitors Listen360 and takes action on important fitness feedback
Ensure coaches within your studio are recognized for coach milestones
Enforce OTF and Thrive corporate policies, business practices, systems and processes
Additional responsibilities as needed for the success of the role and team