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Associate Property Manager
4 months ago
General Summary
Our organization is a leading shared services property management company dedicated to providing best in class management and administrative support to its select client roster. We maintain a superior team of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings.
Essential Job Functions/Responsibilities:
- On behalf of ownership, act as the primary point of contact for all matters related to the successful day to day operation/maintenance of one to three residential apartment communities, ensuring regulatory compliance and effective management of risk and liability.
- Lead / manage the on-site staff at the properties in the assigned portfolio.
- Manage tenant relations, coordinating requests for repairs and maintenance, and other tenant concerns.
- Develop and manage to annual operating and capital budgets.
- Effectively manage/coordinate the vacant apartment turnover process, working closely with vendors, staff and Management.
- Investigate and resolve resident complaints and service requests and prepare resident work orders as required. Communicate with maintenance personnel and follow up to ensure successful work order completion.
- Support team in the development and analysis of financial reports.
- Support special projects within assigned Portfolio.
- Process vacancies and document cost of restoration charges.
- Manage keys, elevator access, move in / move out scheduling and move out inspections paperwork.
- Respond to tenant questions about account status and rent payments.
- Enter purchase orders and track spending in the portfolio.
- Other duties and responsibilities as assigned
Qualifications:
- Bachelor’s Degree is required
- Computer literacy with basic Microsoft Windows and Office applications, including Word, Excel and Outlook
- Ability to learn and utilize Yardi (real estate financial and operational software)
- Strong verbal and written communication skills, in person, by phone, and via written correspondence
- Miscellaneous office duties include filing, copying, faxing, and data entry
- Keep management updated regarding status of core items by preparing area status reports
- Perform all other duties as assigned or needed
- Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values