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Program Manager

3 months ago

Moline, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment. Job Title: Program Manager Location: Moline, IL, 61265 Duration: 24 Months Job Type: Contract Work Type: Onsite (M-F 8-5pm) Visa sponsorship is not available, now or in the near future, for this position. Job Description: Major Purpose:
  • Leads a customer focused team to develop and implement process improvements to newly sourced configuration center for client.
  • Responsible for overseeing daily config center operations along with forecasting asset turns only monthly cadence, drive process optimization/flow, quality control, build schedules, and ensure high quality and customer satisfaction.
  • Coordinates and provides support of project processes and/or activities (or part of a project).
Duties:
  • Oversee daily operations of our config center focused on forecasting, planning, build quality, speed of delivery, and driving asset accuracy.
  • Forecast budget spend the a 30-45 day asset turn.
  • Track budgets and report variances to colleagues and leadership.
  • Deliver small- or medium-scale process improvements while working within an newly established program.
  • Participate actively in the development and nurturing of networks and relationships internally and externally to support customer satisfaction and team enrichment.
  • Support strategy formulation for digital by exploring how information technology can be used to help the organization become more responsive to customer needs and changing business requirements.
  • Help team manage internal client and customer relationships and feedback.
  • Formalize quality review process.
  • Contribute to the adoption of a digital culture by embracing and applying digital capabilities and Agile methodology.
  • As process improvements and optimizations occur, help prepare and deliver targeted training, for internal IT teams and customers .
  • Provide the means (e.g., research, ideas, solutions) to enhance speed to customers via innovation strategy, pipeline, and road map.
  • Assist in facilitating process development workshops with subject-matter experts, drive agreement on process flows across functional areas, and document processes and activity workflows to develop clear and detailed process maps.
Skills:
  • Forecast and budget management
  • Organizing daily activities
  • Collaboration with product teams and edge teams for changes, updated, and process flow (approvals, coordination of delivery dates, etc.)
  • Process optimization and new process flow
  • Ability to schedule and manage tasks effectively
  • Conflict resolution and problem-solving skills
  • Risk management
  • Written and verbal communication skills
  • Cost control and budgeting skills
  • Teamwork and motivational skills
  • Organizational and multitasking skills
Must haves:
  • Drive day to day operations with focus on qualify and process improvements.
  • Running and driving the change management
  • Communication skills
  • Asset inventory process management
Education Qualification:
  • Education level- BA
Experience:
  • Years of experience- 3-5 years of experience.
Skills, Abilities, Knowledge:
  • Planning and Organizing
  • Action Planning
  • Data Collection and Analysis
  • Verbal Communication
  • Managing Change
  • Policy and procedures
  • Project Risk and Issue Management
  • Stakeholder Expectation Management
  • Costing and Budgeting
  • Computer Skills
  • Adaptive Mindset
  • Assessment
  • Budget and Control
  • Data Control
  • IT Implementation and integration
  • Measure Solution Performance
  • Project Benefits Management
  • Project Life Cycle Adaptation
  • Project Management
  • Project Schedule Management
  • Project Scope Management
  • Project Strategy Creation and Alignment
  • Project Tracking and Reporting Education
  • Bachelor's Degree or Equivalent Level
TekWissen Group is an equal opportunity employer supporting workforce diversity.