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Front Office Associate

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Job DescriptionJob Description

Located in the beautiful town of Aurora, IL, Village Green Dental Center is looking to hire an outgoing, personable Front Office Associate. This comprehensive dental practice is focused on offering the expertise needed to keep as much of their patients' treatments in one location as possible. Their core values are in their trifecta of patients, practice and team - with patients coming first If you are looking for a practice that puts emphasis on their patients, values continuing education and continues to strive to be one of the best practices in the area, send in your application today Flexible schedule offered as well

Benefits for the Front Office Associate:

  • Guaranteed contribution towards retirement account

  • Paid Time Off

  • Paid Holidays

  • Uniform Allowance

  • Performance Pay Incentives

  • $1,500 Dental Benefits/year

Schedule for the Front Office Associate:

  • Flexible schedule Full time or part time available

  • Monday-Thursday: 8:00AM - 8:00PM*

  • Friday: 8:00AM - 5:00PM*

  • Saturday: 8:00AM - 3:00PM (Every other Saturday)*

  • *At least one evening shift per week and every other Saturday required

Responsibilities and Requirements of the Front Office Associate:

  • 1 year of dental front office experience required

  • Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment.

  • Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.

  • Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.

  • Handle all treatment paperwork including consent forms, policy forms and exit paperwork.

  • Verify PPO, HMO and Public Aid insurances

  • Answer and return incoming calls from patients.

  • Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.