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Service Technician

4 months ago

Spokane, United States Knudtsen Foothills Full time
Job DescriptionJob Description

This is a flat rate (flag rate) position.  The flat rate is determined based on qualifications and experience.

SERVICE TECHNICIAN

About Knudtsen

Knudtsen  Foothills  Lincoln  Mazda  is seeking a Service  Technician  to  join  the  Knudtsen  family.  Knudtsen  is a  family-owned  and  operated  company  that provides  the  Spokane  and  Post  Falls  communities  with  new  and  used  cars,  full-service  body  shops  and  service  departments, as   well  as genuine  Mazda  and  Lincoln  Parts.   At   Knudtsen, we  strive to be  a  team  and  truly  value  our  relationships  with  each  other,  our  customers,  and  the  community.

Additionally, we have some great benefits:

  • Paid health insurance - medical, dental, vision – for employees and dependents 
  • Life insurance plans
  • Paid holidays
  • Sick pay
  • Paid vacation
  • Employee purchase discounts
  • 401(K) Retirement Savings Plan (4% Employer Match) 
  • Training and education assistance

Summary of Position

Our service department is seeking someone who can add to the team as a Service Technician that is responsible for quickly and accurately performing automotive repairs in accordance with Knudtsen and Ford standards, while ensuring a high level of customer satisfaction.

Responsibilities

  • Service vehicles in a timely manner for routine scheduled maintenance in accordance with dealer and manufacturer recommendations
  • Diagnose and identify necessary repairs
  • Perform approved repairs to manufacturer and customer specifications
  • Ability to communicate with the supervisor on a regular basis about work performed, necessary changes to approved repairs, or any other concerns related to the repair or maintenance of a vehicle
  • Follow checklists to ensure that all critical parts are examined
  • Experience in the use of computerized diagnostic equipment
  • Produce legible and accurate reporting to reflect performed work
  • Participate in paid manufacturer training
  • Maintain a clean working environment on the automotive service floor
  • Follow all safety requirements to comply with company policies, local and federal regulations
  • Explain automotive problems and repairs to Service Advisors and/or clients
  • Other duties as assigned

Qualifications

  • 3+ years of Service Technician experience preferred
  • Valid driver’s license and clean driving record
  • B Level qualifications including diagnostic, electrical and engine repair
  • Dexterity, requiring a stead hand, excellent hand eye-coordination
  • Excellent customer service skills
  • Ability to communicate effectively with customers and company personnel
  • Ability to pass all pre-employment testing including background check and drug screening
  • Basic computer skills required

PHYSICAL DEMANDS and WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to work standing up, walk, use hands and fingers to operate tools and equipment, and speak and listen, both over the phone and in person to customers and fellow employees, in order to perform the above listed duties. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to work in a seated position, climb or balance and taste or smell. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75-100 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Team Members regularly works 45-50 hours per week.  While performing the duties of this job, the Team Member is regularly exposed to moving mechanical parts, fumes or airborne particles and chemicals. Frequently exposed to risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions and combustibles. Fast paced working environment. The noise level in the work environment is usually loud.

Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.