MassMutual New Business Coordinator
3 months ago
MassMutual New Business Coordinator
- Overview: The New Business Coordinator is responsible for processing new life insurance applications, in a timely and efficient manner, from our contracted agents and brokers.
- Responsibilities: To deliver support to agents and brokers throughout the sales cycle including:
- Review all applications for accuracy and completeness in a timely manner
- Reports and requirements ordered and received in a timely manner
- Prompt and professional communication with agents regarding incomplete/incorrect application submission
- Provide training on business submission to agents and brokers as needed
- Daily follow up of pending business
- Policies reported in an accurate and timely manner
- Additional support as requested
- Qualifications (Skills, Education, Training, and Registrations)
- Desired Qualifications
- Fluent in Chinese (Mandarin)
- Excellent communication and interpersonal skills
- Detail-oriented and ability to multitask and work in a fast-paced environment
- Excellent organization and time management skills.
- Diplomacy
- Nice-to-Haves
- Life insurance product knowledge
- Knowledge of the new business process
- Understanding of producer commissions and cycles
- Desired Qualifications
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