MassMutual New Business Coordinator

3 months ago


Arcadia, United States MassMutual Greater Los Angeles Full time
Job DescriptionJob Description

MassMutual New Business Coordinator

  • Overview: The New Business Coordinator is responsible for processing new life insurance applications, in a timely and efficient manner, from our contracted agents and brokers.
  • Responsibilities: To deliver support to agents and brokers throughout the sales cycle including:
    • Review all applications for accuracy and completeness in a timely manner
    • Reports and requirements ordered and received in a timely manner
    • Prompt and professional communication with agents regarding incomplete/incorrect application submission
    • Provide training on business submission to agents and brokers as needed
    • Daily follow up of pending business
    • Policies reported in an accurate and timely manner
    • Additional support as requested
  • Qualifications (Skills, Education, Training, and Registrations)
    • Desired Qualifications
      • Fluent in Chinese (Mandarin)
      • Excellent communication and interpersonal skills
      • Detail-oriented and ability to multitask and work in a fast-paced environment
      • Excellent organization and time management skills.
      • Diplomacy
    • Nice-to-Haves
      • Life insurance product knowledge
      • Knowledge of the new business process
      • Understanding of producer commissions and cycles


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