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Customer Support

4 months ago

Anaheim, United States Experiential Group Full time
Job DescriptionJob Description

We are a standalone experiential marketing company located in Southern California, currently presented with an exciting new client opportunity. Our mission is to assist our community in accessing dependable communication services through engaging outreach initiatives. In order to broaden our reach, we are seeking to hire a Customer Support & Sales Associate specifically in the Huntington Beach area.

As a valuable member of our team, your role will involve delivering exceptional customer service, adhering strictly to the guidelines set by the Federal Lifeline Program, and optimizing our outreach efforts. The Customer Support & Sales Associate will collaborate with our executive team to gather and analyze data, assessing the effectiveness and profitability of each campaign to provide comprehensive reports to our clients.

Customer Support & Sales Associate Responsibilities:

  • Adhere to client guidelines diligently.
  • Convey product knowledge to potential customers efficiently.
  • Interact with consumers engagingly and educate them effectively to boost sales.
  • Create strategic plans for promoting new programs and initiatives.
  • Integrate marketing and communications strategies with core departmental functions.
  • Track campaigns, compile performance analysis reports, and provide recommendations for future promotions.

Customer Support & Sales Associate Requirements:

  • Experience in events, marketing, promotions, or brand management a plus but not required
  • Able to work full time, 40 hours a week
  • Able to travel locally to events
  • Comfortable with in-person sales and customer service

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