Central Houston Nissan

3 months ago

Houston, United States Central Automotive Group Full time
Job DescriptionJob DescriptionSalary:

Job Summary:

The BDC (Business Development Center) Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues.

 

Supervisory Responsibilities - None

 

Duties/Responsibilities:

  • Interacts with dealership customers and prospects via telephone, email, social media, or in person to provide support and information on products or services.
  • Responds to customer inquiries in a timely manner.
  • Maintains a thorough knowledge of dealership policies, products and procedures.
  • Conducts telemarketing and internet related sales/service campaigns.
  • Builds rapport with customers to build a base of referrals to establish a robust customer network.
  • Schedules appointments for prospects.
  • Attends product and sales training as requested by the BDC Manager.
  • Receives inbound sales leads (phone, internet) and directs to appropriate contacts.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints and escalates as needed.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Follows up after customer service visit to ensure customer satisfaction.
  • Performs other related duties as assigned.

 

Required Skills/Abilities:

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.

 

Education and Experience:

  • High school diploma or equivalent.
  • Customer service experience required.

 

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

 

Equal Employment Opportunity

The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.

  • Central Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: Competitive Salary Rate plus CommissionOur Central Houston Nissan Dealership is hiring for Service Advisors!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Competitive Salary Rate plus CommissionWork life balance.5 Day work week.Paid...

  • Central Houston Nissan

    3 weeks ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: $15 per hourCentral Houston Nissan is hiring for a Pre-Owned Sales Porter position to service our dealership in Houston, Texas.Job Summary:The Porter position consists of assisting the team with arranging the Inventory, dealership errands and other functions essential to the day-to-day operations. This role is essential...

  • Central Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: Our Central Houston Nissan Dealership is hiring for Service Technicians!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision Insurance.Company Paid Life Insurance and...

  • South Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: Salary Based Plus CommissionOur South Houston Nissan Dealership is hiring for Service Advisors!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision Insurance.Company Paid...

  • South Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: $14 - $16 depending on experianceOur South Houston Nissan Dealership is hiring for Express Technicians!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision...

  • South Houston Nissan

    4 weeks ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: $16.00 per hourSouth Houston Nissan is looking to hire a Warehouse personnel.  Job Summary:The Parts Warehouse persons primary duty is to order and sell a variety of vehicle parts and accessories. Duties/Responsibilities:Coordinate with the service team to ensure parts are available or ordered promptly when...

  • South Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: $16.00 per hourSouth Houston Nissan is looking to hire a Warehouse personnel.  Job Summary:The Parts Warehouse persons primary duty is to order and sell a variety of vehicle parts and accessories. Duties/Responsibilities:Coordinate with the service team to ensure parts are available or ordered promptly when...

  • South Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: $40-$60 per Flag HourOur South Houston Nissan Dealership is hiring for Main Shop Technicians!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision Insurance.Company Paid...

  • Central Houston Cadillac

    3 weeks ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: Commission Our Central Houston Cadillac Dealership is hiring for a Service Advisor!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision Insurance.Company Paid Life...

  • Warehouse Associate at South Houston Nissan

    4 weeks ago

    Houston, Texas, United States Central Automotive Group Full time

    Job OverviewPosition: Warehouse AssociateSalary: $16.00 per hourCompany: South Houston NissanRole Summary:The primary responsibility of the Warehouse Associate is to manage the ordering and sales of various automotive parts and accessories.Key Responsibilities:Collaborate with the service department to ensure timely availability or ordering of parts.Receive,...

  • South Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: 100% Commission-Based South Houston Nissan is looking to hire a Sales Associate for our dealership!Job Summary:Automotive Sales Associate provides critical input on the impact of new products and features on our sales marketing funnel and keep campaigns up to date with our product narrative and value...

  • Central Houston Cadillac

    2 weeks ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: CommissionOur Central Houston Cadillac Dealership is hiring for an Internal Service Advisor!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision Insurance.Company Paid...

  • South Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: Our South Houston Nissan Dealership is hiring for BDC (Business Development Center) representatives!  Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:Paid Holidays.Paid Vacation.Medical Insurnace.Dental Insurnace.Vision Insurance.Company...

  • Caregiver - Senior Helpers - Central Houston

    2 weeks ago

    Houston, Texas, United States Senior Helpers - Central Houston Full time

    Job OpportunityJob Title: CaregiverCompany: Senior Helpers - Central HoustonJob Type: PermanentResponsibilities:Assist with all Activities of Daily Living (ADLs) as assignedProvide companionship and emotional support by engaging in conversation and recreational activitiesPerform household tasks such as meal preparation and tidying upQualifications:Caring and...

  • Pre-Owned Sales Porter

    2 weeks ago

    Houston, Texas, United States Central Automotive Group Full time

    Job SummaryThe Pre-Owned Sales Porter is a vital role within Central Automotive Group, responsible for ensuring the smooth operation of our dealership in Houston, Texas.Key ResponsibilitiesInventory Management: Maintain the used vehicle lots in a neat and orderly fashion, relocating cars as directed by the General Manager and adhering to dealership display...

  • Caregiver - Senior Helpers Houston Central, TX

    2 weeks ago

    Houston, Texas, United States Senior Helpers Houston Central, TX Full time

    About Senior Helpers Houston Central, TXSenior Helpers Houston Central, TX is a reputable home care company that provides in-home non-medical senior assistance services to allow families' loved ones to age from the comfort of their homes.Job Title: CaregiverWe are seeking a compassionate and caring individual to join our team as a Caregiver. As a Caregiver,...

  • Central Houston Nissan

    4 months ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: Job Summary:Sales Associates are responsible for selling vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership and participating in test drives with interested customers. Supervisory Responsibilities -...

  • Nissan Master Technician

    4 months ago

    Houston, United States Fred Haas Companies Full time

    Job DescriptionJob DescriptionNissan Master TechnicianDo you thrive in a fast-paced environment? Do problem-solving and customer service get your engine revving? Let your mechanical knowledge, technical expertise and outstanding attitude take your career to new heights as a master service technician on our exceptional team. We are looking for a leader who...

  • Central Houston Cadillac

    2 weeks ago

    Houston, United States Central Automotive Group Full time

    Job DescriptionJob DescriptionSalary: $15 per hourCentral Houston Cadillac is hiring for a Pre-Owned Porter position to service our dealership in Houston, Texas.Job Summary:The Porter position consists of assisting the team with arranging the Inventory, dealership errands and other functions essential to the day-to-day operations. This role is essential to...

  • Houston Methodist Seeks Primary Care Physicians

    1 month ago

    Houston, United States Houston Methodist Primary Care Group Full time

    Interested candidates, please forward a copy of your CV to Rob Henges - rhenges@houstonmethodist.orgHouston Methodist Primary Care Group has many opportunities for Family Medicine and Internal Medicine physicians who are passionate about practicing medicine and providing the highest quality of care to our communities. We are a physician-led group with a...