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Assistant General Manager

4 months ago

Cary, United States Homewood Suites Raleigh-Cary I-40 Full time
Job DescriptionJob Description

The Homewood Suites Raleigh-Cary I-40 is seeking a highly enthusiastic hotelier to join our team as Assistant General Manager This position offers a fun and exciting opportunity to work with a "Service First" company with future growth opportunities. The hotel is ideally located near I-40 and Highways 1 and 64. Downtown Raleigh and NC State University is a short 10-minute drive from the hotel while PNC Arena and NC State Fairgrounds are just 5 miles away This 108 all-suite hotel offers a fitness center, an outdoor pool, 24/7 market, and more The hotel is located at 555 Crossroads Blvd, Cary, NC 27518.

Summary:

This position is responsible for assisting the General Manager in directing and overseeing all operational activities and departments in the hotel to maximize revenue and deliver a positive experience and exceptional customer service for the guests.

Essential Duties and Responsibilities:

  • Provide exceptional service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
  • Assist the General Manager in directing and overseeing all operational activities and departments in the hotel to maximize revenue and deliver a positive experience to guests.
  • Hire, train, and develop all hotel team members with the assistance of the General Manager.
  • Reconcile daily time records to determine actual hours worked, differential rates and hours to be charged to another department.
  • Keep department overtime costs to an absolute minimum (obtains General Manager approval prior to authorizing overtime). Maintain productivity and labor cost goals.
  • Ensure all required training is complete according to standards.
  • Create a hotel environment that emphasizes motivation, empowerment, teamwork, and a passion for providing exceptional service.
  • Monitor staff performance in all phases of job functions ensuring that all procedures are carried out to departmental standards. Recognize good team performance on a continuous basis through reward and recognition programs.
  • Serve as acting General Manager in the General Manager’s absence.
  • Perform other duties as required.

The Ideal Candidate:

  • Has previous experience in the hospitality industry, such as front desk manager, operations manager, or assistant manager. At least 3 years of hotel experience required.
  • Has excellent communication skills to communicate with team members, guests, and other members of management.
  • Is a strong leader who can oversee and motivate team members across various departments.
  • Hilton experience is a plus

Benefits of Working for Parks Hospitality Group:

Parks Hospitality Group offers a supportive and collaborative culture where passionate individuals can grow and achieve great success as a team. In addition to a people-focused culture, we encourage and support professional development as well as offer a competitive compensation package that rewards team members for their performance. You will have the opportunity to receive a quarterly bonus as part of our operations incentive program.

Parks Managers are eligible to enroll in our comprehensive benefit package on their first day of employment. Our benefit package includes medical/ dental/vision plans, life insurance, critical illness, ST/LT disability offerings, a 401K plan with company match, leadership development opportunities, as well as career advancement opportunities.

Working for Parks:

  • Our Four Key Pillars are: People, Passion, Product and Purposeful Processes
  • Our Mission and Vision is simple – Elevate people, service, and community in order to provide an outstanding experience for all.

If you are a proven leader, looking for a culture focused and award-winning company, and you are ready to lead an amazing brand in a brand-new location - we may be the perfect fit Apply today

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible reimbursement account
  • Health insurance
  • Critical Illness Insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Supplemental pay types:

  • Quarterly/Annual Bonus Plan