Current jobs related to Mobile Device Management - Atlanta - ATS

  • Senior Mobile Device Management Specialist

    7 days ago

    Atlanta, Georgia, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...

  • Mobile Expert

    4 weeks ago

    Atlanta, United States Metro by T-Mobile Full time

    3.8 Hapeville, GA Hapeville, GA Part-time Full-time Part-time Full-time $13 - $15 an hour $13 - $15 an hour 13 hours ago 13 hours ago 13 hours ago Metro By T-Mobile is Hiring Part Time and Full Time Availability We are currently looking for motivated individuals who are good at sales and wish to move up within the company There are no major requirements for...

  • Operations Manager for Mobile Services

    3 weeks ago

    Atlanta, Georgia, United States Nomad Mobile Technologies LLC Full time

    Job OverviewBenefits:Performance-based bonusesAttractive salary packageFlexible working hoursCareer advancement opportunitiesPaid leavePosition: Assistant General ManagerCompany: Nomad Mobile Technologies LLCLocation: Partial Remote Position, GAAbout Our Company:Nomad Mobile Technologies LLC is at the forefront of Telematics Installation, focusing on the...

  • T-Mobile Neighborhood Retailer Sales Associate

    4 weeks ago

    Atlanta, United States GP Mobile, An Authorized T-Mobile Retailer (Central) Part time $13 - $20

    Job DescriptionJob DescriptionChase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US!Seeking candidates with a hustle and ambition for unlimited potential.If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to...

  • Product Manager, Technical

    3 weeks ago

    Atlanta, Georgia, United States T-Mobile Full time

    About the RoleWe are seeking a highly skilled and experienced Product Manager, Technical to join our team at T-Mobile. As a Product Manager, Technical, you will be responsible for leading the development and launch of new products and services that meet the needs of our customers.Key ResponsibilitiesDevelop and execute product strategies that align with the...

  • Mobility Solutions Specialist

    4 months ago

    Atlanta, United States Vatic Outsourcing Full time

    Job DescriptionJob DescriptionSalary: Position: Mobility Solutions Specialist  Organization: Mobility Solutions  Classification: Non-Exempt Reports to: Manager of Mobility Solutions  Job Description: The Mobility Solutions Specialist will serve as a specialized role for Mobility Solutions team reporting to the group’s manager focused on...

  • Product Manager

    2 months ago

    Atlanta, United States Michelin Inc Full time

    Job DescriptionJob DescriptionABOUT OUR COMPANY As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000...

  • Inside Sales Manager

    3 weeks ago

    Atlanta, United States Mobile Mini Full time

    **Inside Sales Manager** **Location:** Atlanta, GA, US Come work for one of Arizonas Most Admired Companies! We are number #1 in our industry because our People Make it Happen! We are currently seeking an Inside Sales Manager to lead and develop our strong outbound-orientated sales team driving exceptional customer experience and achieve revenue goals for a...

  • Mobility Solutions Consultant

    3 weeks ago

    Atlanta, Georgia, United States Vatic Outsourcing Full time

    Job OverviewPosition: Mobility Solutions ConsultantOrganization: Vatic OutsourcingClassification: ExemptReports to: Director of Telecom Management ServicesRole SummaryThe Mobility Solutions Consultant (MSC) is a client-focused role dedicated to enhancing cost efficiency, transparency, and ongoing oversight of clients' mobility services and accounts....

  • Mobile Radiologic Technologist

    2 weeks ago

    Atlanta, Georgia, United States DispatchHealth Management Full time

    About the RoleWe are seeking a highly skilled and experienced Mobile Radiologic Technologist to join our team at DispatchHealth Management. As a Mobile Radiologic Technologist, you will be responsible for performing mobile diagnostic imaging procedures in a variety of settings and locations to support the diagnostic and treatment of disease and injuries.Key...

  • Certified Mobile Research Nurse

    1 week ago

    Atlanta, Georgia, United States PCM TRIALS - Quality Mobile Research Full time

    Job SummaryWe are seeking a highly skilled and experienced Certified Mobile Research Nurse to join our team at PCM Trials - Quality Mobile Research. As a key member of our research team, you will be responsible for conducting mobile research visits with adult patients, collecting and processing nasal swab samples, and submitting accurate source...

  • Mobile Exploitation Specialist

    2 weeks ago

    Atlanta, Georgia, United States Chimera Enterprises International Full time

    Job Title: Mobile Exploitation AnalystChimera Enterprises International is seeking a highly skilled Mobile Exploitation Analyst to join our team.Job SummaryWe are looking for a talented individual to conduct forensic examinations and analysis of digital, electronic, and mobile device data. The successful candidate will have a strong background in digital...

  • Senior Mobile Manager

    1 month ago

    atlanta, United States Motion Recruitment Full time

    We are a leading fintech company based in Midtown, Atlanta, at the forefront of financial technology innovation. Our mission is to create secure, user-friendly, and scalable mobile solutions that redefine the financial services industry. We are seeking a talented Mobile Engineering Manager to oversee our iOS and Android development teams and drive the...

  • Wireless Sales Associate

    7 days ago

    Atlanta, Georgia, United States T-Mobile Full time

    Unlock Your Potential as a Mobile AssociateAt T-Mobile, we're committed to empowering our employees to succeed. As a Mobile Associate, you'll play a vital role in delivering exceptional customer experiences and driving sales growth. Our Total Rewards Package ensures that employees receive a competitive base salary, comprehensive benefits, and opportunities...

  • Mobile Technology Lead

    2 weeks ago

    Atlanta, Georgia, United States FIS Global Full time

    About the RoleThe Mobile Technology Lead will play a critical role in driving innovation and growth for the Banking Solutions business by overseeing the technical direction and execution of our mobile banking application. This position requires a strong technical leader who can provide technical oversight to a team of engineers, perform code reviews to...

  • Sr. Test Automation Engineer

    4 weeks ago

    Atlanta, United States Expert Technical Solutions Full time

    Job DescriptionJob DescriptionSenior Test Automation Engineer - mobile – Atlanta, GA – hybridExpert Technical Solutions has an immediate opening for a Sr. Test Automation Engineer in Atlanta, GA with an industry leading, enterprise company in Downtown. This is a contract-to-hire position offering excellent pay and benefits. Our client is seeking a Senior...

  • Sr. Test Automation Engineer

    2 weeks ago

    Atlanta, United States Expert Technical Solutions Full time

    Job DescriptionJob DescriptionSenior Test Automation Engineer - mobile – Atlanta, GA – hybridExpert Technical Solutions has an immediate opening for a Sr. Test Automation Engineer in Atlanta, GA with an industry leading, enterprise company in Downtown. This is a contract-to-hire position offering excellent pay and benefits. Our client is seeking a Senior...

  • Mobile Exploitation Analyst

    4 months ago

    Atlanta, United States Chimera Enterprises International Full time

    Job DescriptionJob DescriptionChimera Enterprises is currently seeking a Mobile Exploitation Analyst (CELLEX/DOMEX) based in Fort Gillem, GA. The salary range for this position will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Responsibilities include but are...

  • Senior Account Manager- medical devices

    3 weeks ago

    Atlanta, United States Celestica Full time

    Req ID: 119992 Remote Position: Yes Region: Americas Country: USA Summary Celestica is dedicated to delivering end-to-end product lifecycle solutions to drive our customers’ success. Our growing Advanced Technology Solutions (ATS) organization focuses on applying Celestica's advanced capabilities, knowledgeable people and innovative tools to enable...

  • Mobile Technician

    6 days ago

    Atlanta, Georgia, United States Caliber Auto Glass Full time

    About the RoleWe are seeking a skilled Mobile Auto Glass Technician to join our team at Caliber Auto Glass. As a key member of our team, you will be responsible for performing all-purpose duties, including replacement of automotive glass and repairs on damaged glass.Key ResponsibilitiesReplace automotive glass by following quality standardsPerform repairs on...

Mobile Device Management

4 months ago

Atlanta, United States ATS Full time
Job DescriptionJob DescriptionCompany Description

American Technology Services (ATS) is a Managed Services and Managed Security Services Provider providing unparalleled Information Technology services to businesses, organizations, and government agencies. For over 28 years, ATS has been helping organizations manage risk, align IT with the needs of the business, and gain efficiencies through new and innovative technology solutions.   

 

Job Description

Summary:

American Technology Services, Inc is seeking a Customer Service Representative to support a new Mobile Device Management Services program.  In this role you will be providing service and support for end users on the procurement of new mobile devices, changes to calling plan features, billing inquiries as well as managing a mobile device spare pool. This is a full-time position with the hours of 8:30am to 5:30pm, Monday – Friday.  

Responsibilities:

  • Provide exceptional customer service
  • Ensure all orders/transactions are recorded in the Mobile Device Management Portal
  • Provide translation services between the portal supplier and mobile carriers and /or end users
  • Asset Management of the spare pool inventory
  • Identifies and escalates priority issues
  • Stays current with relevant training on portal operations.  
  • Conducts all assigned job duties in a timely and productive manner
  • Completes other duties as assigned
  • Ensures compliance with all company procedures and guidelines including Code of Business Conduct and Ethics
  • Manage and respond to ServiceNow ticket queue
  • Act as L2 point of escalation for end user support related to mobile device procurement and usage
  • Additional requirements may exist if offer of employment is extended
Qualifications

Education and Experience:

  • Previous customer service experience
  • Strong verbal & written communication skills with empathy and an ability to understand customers needs.
  • Ability to work individually & follow set company processes/procedures.

Location Specific:

  • Oversee mobile device orders
  • Assist with carrier invoice escalations
  • Submit invoices for Morgan Stanley processing
  • Resolution of escalations
  • Ordering devices from third party vendors  
  • Manage the ordering and distribution of Apple and Android devices globally
  • Manage the ordering and distribution of third-party accessories globally
  • Knowledge of mobile carrier contracts
  • Knowledge or Apple and Android mobile devices
  • Knowledge or mobile device offerings

Qualifications:

  • Demonstrated knowledge of customer service principles and practices
  • Ability to interact and build strong working relationships with customers and peers
  • Demonstrated experience working in a customer service environment
  • Background in mobile device or IT support preferred


Additional Information

All your information will be kept confidential according to EEO guidelines.