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Taziki's Shift Lead Full Time

4 months ago

Florence, United States Taziki's Full time
Job DescriptionJob DescriptionBenefits:
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Our Core values,

Leading by example
Enriching the lives of customers and team members
Authenticity in all aspects of our business
Doing the right thing, no matter what
Excellence as the only acceptable standard
Respect for our customers, co-workers, and communities

Being on the Tazikis Hospitality Team means you get excited about serving fresh food youre proud of and have a desire to take care of your guests, making meaningful connections with them. It means you get that knowing our menu inside and out is the key to helping a guest order a dish theyll love, and that serving a perfect meal requires you to embrace the challenge of checking every single detail before placing it in the hands of the guest who ordered it. It also means you make the choice to collaborate and communicate well with your team in a fast-paced setting to create a clean, enjoyable environment.

We offer competitive pay/benefits, flexible work schedule, UNA tuition discounts, discounts at all company owned restaurants, and more.

As a Hospitality Team Member, your day starts with the heart of what we do helping the team prep delicious food Say hello to your team, grab your prep sheet, and dive in. You may have some pita to season or cookies to bake - the best smelling job in the house Then youll check the Dining Room and guest areas to make sure they are clean, stocked, and beautiful. Before the doors open for lunch, youll work as a team to assemble catering orders and get your register areas ready. Next, youll welcome guests (get to know your regulars by name) and place both Dine-In and Take-Out orders for them. When you hear Runner, you know its time to take a hungry guest their order - but check it closely, because youre the last line of defense for a perfect meal On your way back to the kitchen, see if you can clear any dishes or tidy up the Dining Room so guests can enjoy it. Keep an ear out for the phone, as youre the one guests are counting on to place phone orders with or maybe ask about hours or directions. As the shift winds down, youll clean and organize your work and guest areas, making sure all is good to go for the next crew. You might grab a tablet and do some online training courses to learn a new station or aim for a leadership role before heading out. Say goodbye to your team, be proud of all the people you fed today, and come back tomorrow to make it happen again

YOUR ACTIVITIES


  • Assisting the management team with the efficiency of the shift
  • Being a Tazikis Ambassador for our service, our menu, our story, and our culture
  • Describing our food with passion and educating our guests on our menu, its ingredients and allergy/dietary alerts for both restaurant and catering orders
  • Joyfully connecting with our guests, smiling and welcoming them in the line, at the counters, and in the dining areas
  • Understanding POS (point of sale register) to quickly and correctly place guest orders
  • Following proper cash handling and payment procedures
  • Ensuring the quality and accuracy of each and every guest order
  • Delivering orders to guests in the Dining Room, Curbside area, or Take-Out area
  • Cleaning and maintaining the Dining Room, patio and restrooms
  • Participating in some food prep activities and following our recipes
  • Maintaining proper hygiene, uniform and appearance
  • Maintaining Health Department Standards throughout each shift
  • Following proper Alcohol Handling policies and procedures
  • Performing shift side work including opening and closing duties
  • Completing all course certifications for Guest Service Team Members in our online training platform
  • Understand and abide by all company standards and policies (provided in your handbook)
Being a part of the Tazikis Hospitality Team includes performing duties that require standing and fast movement throughout the kitchen and dining room. Youll walk and stand during the entire shift. Your role requires reaching, bending, lifting, carrying, and wiping. Youll need the ability to prioritize multiple tasks and work with speed and efficiency in high-pressure situations.