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Relief Manager

4 months ago

Tucson, United States Ventura Properties, LLC Full time
Job DescriptionJob Description

Description

A Family Storage is hiring RELIEF MANAGERS As a Relief Manager, you will be responsible for the daily operations of your assigned self-storage facility each day. This is a great position for an independent and self-motivated individual who is highly productive when unsupervised. You will represent our company and the facilities we manage with a positive attitude, willingness to help tenants and customers, and eagerness to learn and do your best every day while presenting yourself in a professional manner at all times. This position is considered full-time and will require a minimum of 36 hours each week.

Benefits Offered:
Health, Dental & Vision Insurance, Accidental/Life Insurance, Short Term Disability, Flexible Spending Account and 401(K) (Matching Option).

Employer Paid Benefits:
Telemedicine, Accidental/Life Insurance, Holiday, Sick time, and Free Storage Unit.

QUALIFICATIONS

  • Customer Service and/or Sales experience
  • Flexible Schedule
  • Professional presentation and appearance.
  • Able to perform light maintenance and clean-up tasks.
  • Familiarity with computer software programs.
  • Ability to lift up to 25 pounds, frequent bending, reaching above shoulder level, pulling, typing, prolonged standing or sitting.
  • Reliable transportation.

JOB SUMMARY

  • Effectively utilize computer system to log all transactions and tenant data, correspondence, and payments.
  • Complete daily walk thru inspections, checking locks and cleaning units as needed.
  • Conduct limited retail sales following proper cash management procedures.
  • Resolve any customer issues effectively and in a timely manner.
  • Contact tenants for issues such as past due accounts, auction notification, concerns with units, etc.
  • Monitor the physical condition of the facility and report maintenance requirements.
  • Maintain exterior areas and grounds attractive and free of debris.

SKILLS

  • Skill in interacting with the public and providing excellent customer service.
  • Polite and respectful, listening to customers' concerns.
  • Able to learn and consistently apply company policies and procedures.
  • Communicate effectively, including handling telephone calls efficiently and relaying messages accurately.
  • Understand the features and benefits of the facility and affiliated products.
  • Confidence to work with minimum direct supervision.

Equal Opportunity Employer
Safety Sensitive Position

Experience and License Requirements

  • Customer Service (optional)
  • Sales (optional)
  • Supervisor/Management (optional)
  • Valid Driver's License