Data Steward, Customer Domain

4 months ago

New York, United States The Rockridge Group Full time
Job DescriptionJob DescriptionTITLE: Title: Data Steward, Customer Domain POSITION SUMMARY:The Client X Data Steward, Customer Domain will support the establishment of Client X’s Data Governance policies, data procedures, and data definitions for the Customer data domain. With a main goal of improving Client X’s Customer data quality, the Data Steward will:
  • Contribute to the establishment of data definitions for the Customer domain;
  • Develop and document Customer data processes, business rules, and workflows;
  • Participate in the Customer data cleansing process;
  • Ensure adherence to Customer data processes, business rules and workflows; and,
  • Build guidelines for the Customer data lifecycle, from initiation to activation.
ESSENTIAL FUNCTIONS:
  • Working closely with the Sales Strategy, Analytics, and Operations team, serve as a subject matter expert in the establishment of Client X’s Customer data policies, procedures, and data definitions.
  • Drive process improvement for all data quality core processes, enabling execution with simplicity, speed, quality and efficiency.
  • Maintain business dictionary and data quality at the application/database level.
  • Ensure compliance to data governance policies, using analytics and tools to identify areas of data non-compliance.
  • Serve as a liaison between business and functional Customer domains to ensure that data related business requirements are clearly defined, communicated, understood, and followed.
  • Provide guidance on data management best practices and where appropriate, escalate to the Data Owner.
  • Use strong data and analytic skills to identify gaps between Client X’s current Customer data and the future data structure.
  • Develop a detailed data cleansing framework and plan for migrating historic data into the future data structure.
  • Oversee a team of resources to facilitate the cleansing of Client X’s historic Customer data into the new data structure.
  • Collaborate with customer domain stakeholders to rationalize data needs and define authoritative sources of data.
  • Recommend changes to data governance policies and procedures when and where necessary to improve data governance quality.
  • Influence decisions with technical partners, internal teams, senior management, and external partners.
  • Develop high-performing team members and enhance department effectiveness through coaching and mentoring, in addition to building partner relationships internally and externally.
  • Develop an understanding and knowledge of key business functions related to specific data subject areas.
  • Understand the flow of customer data between systems.
  • Work with the larger analytics team to ensure data is accurate and consumable for end users.
REPORTING:This position reports to Client X’s Customer Data Owner, a Director in Sales Strategy, Analytics & Operations.MINIMUM QUALIFICATIONS:
  • Bachelor’s degree required
  • Experience with Tibco EBX Application (or similar) a plus
  • 5-7 years of experience in establishing and maintaining data governance policies, procedures, and definitions
  • Proven ability to work independently to lead cross-functional projects to successful completion
  • Demonstrated ability to work remotely from direct manager and drive exceptional results
  • Ability to multitask, prioritize and meet deadlines
  • Strong business acumen, and excellent communication skills

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