Current jobs related to Patient Service Representative - Chevy Chase - Solis Mammography Washington Radiology

  • Patient Services Representative

    3 weeks ago

    Chevy Chase, United States RGW Parent Inc Full time

    Position Description: The Patient Service Representative (PSR) is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor. The position is responsible for providing the full scope of a) inbound and outbound access patient interactions & functions whether by telephone, internet or face: face, b) patient scheduling &...

  • Patient Services Representative

    3 weeks ago

    Chevy Chase, United States PRISM Vision Group Full time

    Position Description: The Patient Service Representative (PSR) at Friendship Ambulatory Surgery Center is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor. The position is responsible for providing the full scope of a) inbound and outbound access patient interactions & functions whether by telephone,...

  • Patient Services Representative

    2 weeks ago

    Chevy Chase, United States PRISM Vision Group Full time

    Position Description: The Patient Service Representative (PSR) at Friendship Ambulatory Surgery Center is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor. The position is responsible for providing the full scope of a) inbound and outbound access patient interactions & functions whether by telephone,...

  • Patient Services Coordinator

    2 weeks ago

    Chevy Chase, Maryland, United States PRISM Vision Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at PRISM Vision Group. As a key member of our clinical operations team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPatient Scheduling: Execute patient...

  • Customer Service Representative

    1 week ago

    Chevy Chase, Maryland, United States Advantia Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Advantia Health. As a key member of our customer service team, you will be responsible for providing exceptional patient experiences through effective communication, problem-solving, and empathy.Key ResponsibilitiesPhone and In-Person Support:...

  • Customer Service Representative

    4 days ago

    Chevy Chase, Maryland, United States Advantia Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Advantia Health. As a key member of our customer-facing team, you will be responsible for delivering exceptional patient experiences through timely and effective communication, scheduling, and registration services.Key ResponsibilitiesSchedule...

  • Patient Services Coordinator

    7 days ago

    Chevy Chase, Maryland, United States Advantia Health Full time

    Company Overview:Advantia Health is dedicated to enhancing healthcare for women, striving to set a higher standard of care while ensuring convenience and reducing unnecessary expenses. Our commitment to compassion and value drives us to listen attentively, provide thorough answers, and utilize innovative technology to empower our patients.Position Summary:We...

  • Customer Service Representative

    5 days ago

    Chevy Chase, Maryland, United States Potomac Pizza Full time

    Customer Service and Cash HandlingWe are seeking a friendly and efficient individual to join our team as a daytime cashier and customer service representative at Potomac Pizza. As a key member of our staff, you will be responsible for providing excellent customer service, taking orders, and handling payments in a fast-paced and dynamic environment.Key...

  • Patient Experience Specialist

    2 weeks ago

    Chevy Chase, Maryland, United States Advantia Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Advantia Health. As a key member of our customer service team, you will be responsible for providing exceptional patient experiences through effective communication, problem-solving, and empathy.Key ResponsibilitiesPhone and In-Person Support:...

  • Call Center Representative

    1 day ago

    Chevy Chase, Maryland, United States Advantia Health Full time

    Job Title: Call Center RepresentativeReiter, Hill & Johnson, a comprehensive obstetrics and gynecology practice, is seeking a skilled Call Center Representative to join their team. As a key member of the practice, you will be responsible for providing exceptional patient service, scheduling appointments, and maintaining accurate records.Key...

  • Customer Service Specialist

    3 weeks ago

    Chevy Chase, Maryland, United States Aligned Orthopedic Partners Full time

    Position: Call Center Representative About Us: Aligned Orthopedic Partners is a distinguished private orthopedic practice consisting of highly skilled, board-certified orthopedic surgeons dedicated to providing patients with the utmost orthopedic care. Our focus on tailoring solutions to meet individual needs distinguishes us from others in the field. We...

  • Customer Service Specialist

    3 weeks ago

    Chevy Chase, Maryland, United States Aligned Orthopedic Partners Full time

    Position: Call Center Representative About Us: Aligned Orthopedic Partners is a distinguished private orthopedic practice consisting of highly skilled, board-certified orthopedic surgeons dedicated to providing patients with the utmost orthopedic care. Our focus on identifying the best solutions tailored to individual needs distinguishes us from others in...

  • Customer Service Specialist

    3 weeks ago

    Chevy Chase, Maryland, United States Aligned Orthopedic Partners Full time

    Position: Call Center Representative About Us: Aligned Orthopedic Partners is a distinguished private orthopedic practice featuring a team of highly skilled, board-certified orthopedic surgeons dedicated to providing patients with exceptional orthopedic care. Our focus on identifying the most suitable solutions for individual requirements distinguishes us...

  • Customer Service Specialist

    3 weeks ago

    Chevy Chase, Maryland, United States Aligned Orthopedic Partners Full time

    Position: Call Center Representative About Us: Aligned Orthopedic Partners is a distinguished private orthopedic practice consisting of highly skilled, board-certified orthopedic surgeons dedicated to providing patients with exceptional orthopedic care. Our focus on identifying the most effective solutions for individual needs distinguishes us from others...

  • Customer Service Specialist

    3 weeks ago

    Chevy Chase, Maryland, United States The Cannabist Full time

    Position Overview: Under general supervision, Retail Sales Representatives offer guidance and education to each customer regarding their individual cannabis needs. Sales Consultants assist every patient to ensure they receive the appropriate medication that will best address their specific health conditions. In adult-use markets, Sales Representatives are...

  • Customer Service Specialist

    3 weeks ago

    Chevy Chase, Maryland, United States Aligned Orthopedic Partners Full time

    Position: Call Center Representative About Us: Aligned Orthopedic Partners is a distinguished private orthopedic practice made up of highly skilled, board-certified orthopedic surgeons dedicated to providing patients with the highest level of orthopedic care. Our focus on identifying the best solutions for individual patient needs differentiates us from...

  • Customer Service Specialist

    3 weeks ago

    Chevy Chase, Maryland, United States Aligned Orthopedic Partners Full time

    Position: Call Center Representative About Us: Aligned Orthopedic Partners is a distinguished private orthopedic practice consisting of highly skilled, board-certified orthopedic surgeons dedicated to providing patients with top-tier orthopedic care. Our focus on identifying the most suitable solutions for individual requirements distinguishes us from our...

  • Customer Service Representative

    2 weeks ago

    Chevy Chase, Maryland, United States Potomac Pizza Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team at Potomac Pizza as a part-time Cashier. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Responsibilities:Take customer orders over the phone and in person, ensuring...

  • Customer Service Representative

    2 weeks ago

    Chevy Chase, Maryland, United States Potomac Pizza Full time

    We are seeking a highly motivated and enthusiastic individual to join our team at Potomac Pizza as a Cashier. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Responsibilities:Take customer orders over the phone and in person, ensuring accuracy and...

  • Customer Service Representative

    2 weeks ago

    Chevy Chase, Maryland, United States PrideStaff Full time

    About the Role:The Concierge is a key member of the PrideStaff team, serving as the primary point of contact between residents and property management. This role requires a customer-driven individual who can provide exceptional service and support.Key Responsibilities:Act as the first point of contact for residents and property management teamsProvide...

Patient Service Representative

4 months ago

Chevy Chase, United States Solis Mammography Washington Radiology Full time
Job DescriptionJob Description

At Washington Radiology, our service-based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care.

If you would like to join a dynamic team dedicated to best-in-class quality and service excellence, we would like to speak with you.

Location: Chevy Chase, MD 
Hours: Monday - Friday 8am - 4:30pm EST 

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments.  This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

RESULTS MEASURED BY THE FOLLOWING RESPONSIBILITIES:

  • Understands, promotes and demonstrates the Solis Way
  • Greet patients in a professional and friendly manner;
  • Completely and accurately register patients including input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
  • Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
  • Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
  • Escort patient to dressing area, explain dressing procedure, and report wait time if assigned;
  • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payers as necessary;
  • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;
  • Schedule and reschedule patients as necessary;
  • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
  • Ability to effectively communicate information in one-on-one and small group basis to pertinent individuals;
  • Participate in front office training to stay abreast of front office policy and procedures.

SKILLS/QUALIFICATIONS:

  • High School diploma;
  • Two years of healthcare registration or customer service experience preferred;
  • Basic knowledge of cash handling;
  • Basic knowledge of medical terminology preferred;
  • Ability to read, write, and comprehend simple instructions and short correspondence;
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
  • Ability to perform basic math calculations: Ability to sit and/or stand for long periods of time;
  • Experience using Microsoft Office Suite: knowledge of RIS software preferred.

Powered by JazzHR

lG92brVZKv