Customer Service Representative

2 months ago

Traverse City, United States Envision Cold Full time
Job DescriptionJob DescriptionSalary: $18+/hr DOE

Who we are:

Envision Cold is a leading provider of cold storage solutions. We specialize in preserving the integrity of temperature-sensitive products, serving a diverse range of industries including food and beverage. Our out-of-the-box solutions and services span the entire cold chain—from initial processing to final mile delivery, and everything in between.


Headquartered in Atlanta, GA, our storage operations are currently spread across North America, and expanding as we develop, build, and acquire best-in-class cold storage facilities to serve our customers’ needs.


What we’re looking for:

In this position you will be a critical connection to our customers, ensuring they receive exceptional service and solutions to concerns or issues they may experience.  Your role will be to provide additional support on a part-time basis aiding in our seasonal increase in business, covering for vacation time of your peers, and assisting the team where needed.  You represent Envision Cold’s commitment to our customers’ satisfaction. Being able to stay focused, organized and operate with a sense of urgency are keys to your success in the role.


Please note this position is Part-Time, approximately 4-5 hours/day 5 days per week; but may vary based on business needs.  Candidates must be flexible.


What you’ll do (including, but not limited to): 

  • Provide excellent customer service to clients and visitors, addressing inquiries, concerns, and providing information about products, services, and policies.
  • Efficiently process customer orders, ensuring accuracy and timely delivery including receiving orders, verifying inventory availability, and coordinating shipment logistics.
  • Assist with inventory management tasks, including receiving, stocking, and organizing merchandise within the warehouse.
  • Aid in conducting periodic inventory counts and reconciling discrepancies.
  • Address customer complaints and issues promptly and professionally, striving for quick and satisfactory resolutions.
  • Escalate complex problems to the appropriate personnel when necessary.
  • Maintain clear and open communication channels with customers, colleagues, and management regarding order status, inventory levels, and any other relevant information.
  • Keep accurate records of customer interactions, transactions, and inventory movements using company systems and databases.
  • Adhere to safety protocols and guidelines to ensure a safe working environment.
  • Report any safety hazards or concerns to the appropriate personnel.
  • Collaborate with warehouse and customer service team members to achieve departmental goals and objectives.
  • Assist colleagues with tasks as needed to support overall operations.
  • Identify opportunities for process improvements and provide feedback and suggestions to management.

 

What you’ll bring to the role: 

  • High school diploma or equivalent; additional education or training in customer service or related fields is a plus.
  • Previous experience in customer service, retail, or warehouse operations preferred.
  • Strong communication and interpersonal skills, with the ability to interact professionally with customers and colleagues.
  • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Computer proficiency including regular use/experience with Microsoft Office programs and inventory management software.
  • Commitment to providing exceptional customer service and maintaining a positive attitude in a fast-paced work environment.


What you’ll gain in return:

  • Competitive hourly pay rate.
  • Flexibility with schedule depending on business needs (approximately 20-25 hours per week on average).
  • A collaborative and inclusive work environment.
  • The chance to make a significant impact in a growing industry.
  • Access to cutting-edge technology and resources.


Here at Envision Cold, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We strive to create a diverse and inclusive work environment where everyone is respected and valued for their unique contributions.

  • Customer Service Representative

    1 week ago

    Oklahoma City, United States Customer Labs Full time

    Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for a Customer Service Representative, National Accounts at our distribution...

  • Customer Service Representative

    1 week ago

    Traverse City, United States GFL Environmental Full time

    Customer Service Representative Apply Locations: Traverse City, Michigan Time Type: Full time Posted on: Posted 9 Days Ago Job Requisition ID: R18167 The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls...

  • Customer Service Representative

    1 month ago

    Traverse City, United States Avflight Full time

    Job DescriptionJob DescriptionLocation: Traverse City, MI Employment Type: Full TimeExempt/Non-Exempt: Non-ExemptGeneral Purpose of Job:The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients....

  • Customer Service Representative

    2 days ago

    Traverse City, United States U-Haul Full time

    Location: 981 N US 31 S, Traverse City, Michigan 49685 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 months ago

    Traverse City, United States Walman Full time

    ** The Walman Optical Company** ** Customer Service Representative** Traverse City, MI 49686 We are currently seeking a Full Time **Customer Service Representative** for our fast-paced Optical Lab located in **Traverse City, Michigan**. This is an excellent opportunity to join our TEAM We are the #1 optical wholesaler in the U.S.! *The **Walman Optical...

  • Customer Service Representative

    2 months ago

    Traverse City, United States GFL USA Full time

    The Cusomer Service Representative will assist in selling and promoting GFLs solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key...

  • Customer Service Representative

    3 weeks ago

    Traverse City, United States GFL Environmental Full time

    The Cusomer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and...

  • Customer Service Representative

    2 months ago

    Traverse City, United States Domino's Pizza LLC Full time

    Description Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent Benefits of working at Domino's Pizza:Competitive wages PLUS GENEROUS TIPS Free employee meals Discounts on food Health benefits options Dental and Vision benefit options Direct...

  • Customer Service Representative

    3 months ago

    Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...

  • Customer Service Representative

    1 month ago

    Texas City, United States Weeks Service Company Full time

    Job DescriptionJob DescriptionCustomer Service Representative - Earn Up to $19/hrAre you passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Weeks Service Company in League City, TX!Reasons you will...

  • Customer Service Representative

    6 days ago

    Traverse City, United States Avflight Full time

    Location: Traverse City, MI Employment Type: Full Time Exempt/Non-Exempt: Non-Exempt General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service...

  • Customer Service Representative

    1 month ago

    Traverse City, United States Avflight Full time

    Location: Traverse City, MI Employment Type: Full Time Exempt/Non-Exempt: Non-Exempt General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service...

  • Customer Service Representative

    1 week ago

    Traverse City, United States GRAND TRAVERSE CONTAINER, INC. Full time

    PRIMARY PURPOSE: Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. Serves as liaison between customers, sales reps, production and shipping personnel. Overtime is occasionally required as is occasional flex of...

  • Customer Service Representative

    2 months ago

    Traverse City, United States Grand Traverse Container Full time

    Job DescriptionJob DescriptionPRIMARY PURPOSE: Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. Serves as liaison between customers, sales reps, production and shipping personnel. Overtime is occasionally...

  • Customer Service Representative

    2 months ago

    Traverse City, United States GRAND TRAVERSE CONTAINER, INC. Full time

    PRIMARY PURPOSE: Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. Serves as liaison between customers, sales reps, production and shipping personnel. Overtime is occasionally required as is occasional flex of...

  • Customer Care Representative

    2 months ago

    Salt Lake City, United States Golden Customer Care Full time

    Job DescriptionJob DescriptionGolden Customer Care is the human touchpoint for some of the largest health, wellness, beauty, and pet brands online. Through superior knowledge of our products and a drive to solve concerns quickly and thoroughly, we are able to maintain the highest levels of customer happiness and satisfaction. We're Looking For A:...

  • Customer Service Representative

    3 months ago

    National City, United States Community Financial Service Centers Full time

    Position Title Customer Service Representative Basic Function Provide exceptional customer service by accurately conducting customer transactions, meeting the needs and exceeding the expectations of customers, while protecting the business interests of the Company and working in accordance with established policies and procedures. Essential Responsibilities ...

  • Sales Representative

    2 months ago

    Phenix City, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank including 3...

  • Sales Representative

    3 months ago

    Phenix City, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank including 3...

  • Customer Service Representative

    1 week ago

    Iowa City, United States Time Financing Service Full time

    We have immediate openings for a full-time Customer Service Representative. We are Time Financing Service®. We are one of the largest independent consumer finance companies in North Carolina. Our company has 24 offices in the state and we are projecting continued growth. WE NEED YOU!!! The successful candidate must be energetic, willing to work hard and be...