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Model Cocktail Server

4 months ago

Las Vegas, United States Tuscany Suites and Casino Full time
Job DescriptionJob Description

We are looking for a Model Cocktail Server to provide a service in a friendly, courteous and timely manner resulting in guest satisfaction.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Take orders, reciting selection of all call and premium brands as requested.
  • Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on casino floor and lounge.
  • Maintain cleanliness of Guest areas at all times including removing empty glasses/bottles and cleaning ashtray.
  • Replenish beverages as requested, frequently checking back with Guest to inquire about satisfaction.
  • Complete side duties including but not limited to replenish straws, napkins and all items needed to fulfill job duties.
  • Check and maintain proper setup and cleanliness of service station before, during and after shift.
  • Communicate orders into system through bartender ensuring transmission is verified.
  • Deliver extraordinary service to every guest while intermingling and entertaining in a professional manner.
  • Requires standing and walking continuously with a tray up to 20lbs throughout the shift.
  • Must present a professional and pleasant appearance and must be able to walk in 1 and half inch heels.
  • Maintain cleanliness of Guest areas at all times including removing empty glasses/bottles and cleaning ashtray.
  • Respond to guest inquiries regarding casino features, services and assistance.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Promote Tuscany Suites & Casino in a positive manner.
  • Able to stand and walk for long periods of time.

EDUCATION & EXPERIENCE

  • Previous Casino Cocktail Server experience preferred but not required.
  • Must have a valid Health Card and TAM Card.
  • Must be able to work all shifts.
  • Applicants must be a minimum of 21 years of age.
  • Must be able to work in an environment with exposure to secondhand smoke and high noise levels.
  • Ability to work varied shifts, including nights, weekends and holidays.