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Service Director

4 months ago

Anchorage, United States Kendall Dealership Holdings LLC Full time
Job DescriptionJob DescriptionDescription:

Now seeking an experienced Service Director for Kendall Automotive Group’s dealerships in beautiful Anchorage, Alaska We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award-winning team

  • Competitive pay plan that includes a base plus commission up to $200,000+ yearly
  • Relocation packages
  • Monthly and yearly bonus opportunities
  • Support from multiple dealerships and Service Managers within the Kendall family
  • Competitive paid time off and paid personal leave
  • Quarterly fixed ops meetings company wide
  • Career path development opportunities
  • Shop Production Manager on-site
  • Clean, safe and state of the art shop
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan w/ Fidelity
  • Accident and Illness supplemental plans

This is not an entry level position. Qualified candidates will have 3+ years work experience in large shop (50+ bays) or dealership setting including previous management experience. Required schedule will include evenings and weekends; extended work hours will often be required without advanced notice.


As Service Director you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department.


Successful candidate will have the required experience, a history of superior CSI, the proven ability to expand department sales, commitment to department safety and loss control, and the ability to motivate staff and assist with all department processes.

A valid driver license and good driving record is required.


Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.


Join Kendall Auto Group and START SOMETHING GREAT We are a family-owned and operated company with auto dealerships in Oregon, Alaska, Idaho, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937.


Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.


Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great


To apply, please follow the link to our job board site.

Requirements: