Current jobs related to Technical Support Specialist - Clearwater - FrankCrum

  • Technical Support Specialist

    3 weeks ago

    Clearwater, United States Innova Solutions Full time

    Innova Solutions is seeking a dedicated Technical Support Specialist for an onsite role.Position Type: Contract-to-hireLocation: Onsite***This is a Contract-to-Hire position. W2 Only. Not open for C2C/1099. Role Overview:The Technical Support Specialist will deliver expert-level technical assistance to employees, ensuring seamless operations of workstations,...

  • Technical Support Specialist

    2 months ago

    Clearwater, United States FrankCrum Full time

    Job DescriptionJob DescriptionFrankCrum is a Top Workplace!FrankCrum, voted by it's employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services,...

  • Technical Support Specialist

    4 days ago

    Clearwater, United States GFI Software Full time

    About the RoleWe are seeking a highly skilled Technical Support Representative to join our team at VIPRE Security. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers via phone, email, and chat.Key ResponsibilitiesProvide exceptional customer service and technical support via phone in an...

  • Technical Support Representative

    3 weeks ago

    Clearwater, United States GFI Software Full time

    Are you passionate about technology and looking to jump start your career? VIPRE Security is looking for a tech-savvy IT support representative who will respond to user questions via phone, email and chat. We are located in Clearwater, FL (with easy commutes from Tampa or St. Pete), our environment is casual, and we offer a full benefits package! There is...

  • IT Support Specialist

    4 weeks ago

    Clearwater, United States GFI Software Full time

    Are you enthusiastic about technology and eager to advance your career? GFI Software is seeking a knowledgeable IT support specialist who will assist users with their inquiries through various communication channels. Our work environment is relaxed, and we provide a comprehensive benefits package. We believe in fostering growth within our team and support...

  • Senior Technical Support Specialist

    3 weeks ago

    Clearwater, United States KnowBe4 Full time

    About KnowBe4KnowBe4 stands as a leading global provider of security awareness training and anti-phishing solutions, dedicated to enhancing the cybersecurity posture of organizations. Our mission revolves around empowering employees to make informed security choices, contributing to a safer digital landscape for everyone.As a recognized top workplace for...

  • IT Support Specialist

    4 weeks ago

    Clearwater, United States Insight Global Full time

    Position: Technical Support SpecialistLocation: OnsiteContract Duration: 4 monthsCompensation: $23.00/hrEssential Qualifications:High School Diploma or Equivalent1-2 years of experience in IT Desktop SupportProficient in assisting end users, basic hardware diagnostics, ticket management, and imaging using SCCM, Autopilot, and Active DirectoryPositive...

  • Senior Fiber Systems Specialist

    1 week ago

    Clearwater, Florida, United States PRG Technical Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Fiber Systems Specialist to join our team at PRG Technical. As a key member of our fiber systems installation team, you will be responsible for leading and performing all aspects of fiber systems installation, including pulling, suspension, fireproofing, termination, and testing.Key...

  • Desktop Support Specialist

    2 days ago

    Clearwater, United States Apex Systems Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Apex Systems. As a key member of our IT team, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key ResponsibilitiesMaintain and upgrade hardware and software systems, ensuring optimal...

  • Regional IT Support Specialist

    23 hours ago

    Clearwater, Florida, United States RX2 Solutions Full time

    Job Title: L2 Regional IT SupportWe are seeking a highly skilled and experienced IT Support Specialist to join our team at RX2 Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring the smooth operation of our computing environment.Key Responsibilities:Provide initial...

  • Business Support Specialist

    16 hours ago

    Clearwater, United States Pinellas County FL Full time

    Job Title: Business Support SpecialistPinellas County FL is seeking a highly skilled Business Support Specialist to join our team. As a key member of our Business and Customer Services Division, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Coordinate and process reclaimed water and new...

  • Technical Support Specialist

    3 weeks ago

    Clearwater, United States Insight Global Full time

    Position Title: IT Support TechnicianLocation: OnsiteContract Duration: 4 monthsCompensation: $23.00 per hourEssential Qualifications:High School Diploma or equivalent1-2 years of experience in IT Desktop SupportProficient in assisting end users, performing basic hardware diagnostics, and managing ticketing systems, along with imaging experience using SCCM,...

  • Regional IT Support Specialist

    2 weeks ago

    Clearwater, Florida, United States RX2 Solutions Full time

    Job SummaryWe are seeking a highly skilled Regional IT Support Specialist to join our team at RX2 Solutions. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users, ensuring the smooth operation of our computing environment.Key ResponsibilitiesTechnical Support: Engage in initial diagnosis and...

  • Administrative Support Specialist

    4 weeks ago

    Clearwater, United States Simplicity Group Holdings Full time

    Job Listing: Administrative Support Specialist at Simplicity Financial Marketing Group HoldingsPosition Title: Administrative Support SpecialistReports to: Principal PartnerDepartment: AdministrationClassification: Full-time; ExemptOverview: We invite you to become a part of Simplicity Financial Marketing Group Holdings as an Administrative Support...

  • Business Support Specialist

    1 week ago

    Clearwater, United States Pinellas County FL Full time

    Job SummaryWe are seeking a highly skilled Business Support Specialist to join our team at Pinellas County FL. As a key member of our Business and Customer Services Division, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesCoordinate and process reclaimed water and new service requestsManage...

  • RFP Support Specialist

    1 month ago

    Clearwater, United States SOFT COMPUTER CONSULTANTS Full time $47,000 - $52,000

    Job DescriptionJob DescriptionRFP Support Specialist is responsible for providing technical responses to Requests for Information (RFI) and Requests for Proposal (RFP) regarding SCC’s licensed products. Works closely with SCC Legal Counsel, Sales Support Department, Telemarketing Support Department, Regional Sales Managers, Product Managers, and Program...

  • Technical Support Engineer

    3 weeks ago

    Clearwater, United States ProTek IT Solutions Full time

    Job OverviewProTek IT Solutions is seeking a talented Technical Support Engineer to join our dynamic team. As a leading IT Managed Service Provider, we cater to small and medium-sized enterprises across the United States. This role primarily involves remote work, with occasional onsite client engagements.Key ResponsibilitiesThe successful candidate will be...

  • Business and Customer Support Specialist

    2 months ago

    Clearwater, United States Pinellas County FL Full time

    Business and Customer Support Specialist Classification Title:Business Support Specialist 2, C22 Location: 14 South Fort Harrison Avenue, Clearwater, FL Some Remote work after training Do you possess expertise working in a customer service environment dealing with setup and collection of accounts?We have the ideal opportunity waiting for...

  • Client Support Specialist

    3 weeks ago

    Clearwater, United States TridentCare Full time

    Join a team that makes a difference in patient's lives every day! MUST RESIDE IN THE TAMPA BAY AREA AND BE ABLE TO WORK FROM OUR CLEARWATER OFFICE LOCATION TridentCare is the leading mobile diagnostics company in the nation. We’re making a difference in lives of our patients every day! The Client Support Specialist (CSS) is part of the Problem Resolution...

  • IT Support Specialist

    4 months ago

    Clearwater, United States ProTek IT Solutions Full time

    Job DescriptionJob DescriptionWe are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some onsite client visits are occasionally required.We service hundreds of businesses, all with varying needs. From help...

Technical Support Specialist

4 months ago

Clearwater, United States FrankCrum Full time
Job DescriptionJob Description

FrankCrum is a Top Workplace

FrankCrum, voted by it's employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity

Click here to learn more about FrankCrum


 

The Role You'll Play to Create Success

We are happy to announce a full-time Technical Support Specialist position filled with many exciting opportunities In this role, you will have the opportunity to impact the FrankCrum business everyday by performing performing technical support functions and providing technical support to employees and clients.

  1. Receives telephone calls and e-mails from users and assists with their technical problems or questions.
  2. Maintains help desk system data, recording requests from users, maintaining current status, performing follow up and escalation as needed. Contribute to the help desk system knowledge base to promote self-service.
  3. Performs work on network equipment, appliances, desktop equipment, voice systems, desktop systems, peripherals, and vendor services for the information technology department.
  4. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
  5. Provides first level of support for Exchange 2010, including Outlook setup, troubleshooting and Mailbox creation, as well as for digital and IP phone systems.
  6. Performs Active Directory access administrator duties such as setup of new user accounts, password reset, and deleting terminated user accounts.
  7. Works with co-workers to research problems and find solutions.
  8. Consults with client and staff to implement and support remote check printing setup.
  9. Documents system processes for hardware group when needed.
  10. Provides training to FrankCrum employees on basic office applications such as word, EXCEL, Outlook, and Power Point when necessary.
  11. Researches and evaluates new products and attend training sessions and seminars to further knowledge.
  12. Performs basic system administration work on various systems.


 

The Attributes We Seek

Keys to success in this position include knowledge of computer hardware and software systems and programs to a broad extent. An associate degree or equivalent technical certifications is required. Minimum of three (3) years of experience in areas such as Microsoft technology knowledge including Active Directory, Office Products, Disk and tape backups, local area networking, PC, laptops, portable devices, telephone products.


 

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

  • Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-twenty-five dollars a month for family
  • Dental and Vision Insurance
  • Short Term Disability and Term Life Insurance at no cost to the employee
  • Long Term Disability and Voluntary Term Life Insurance
  • Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
  • 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
  • Employee Assistance Program at no cost to the employee
  • Flexible Spending Accounts for Medical and Dependent Care Reimbursement
  • Health Savings Account funded by FrankCrum
  • Paid time off and holiday pay
  • Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
  • PTO cash out
  • Tickets at Work
  • Access to the Corporate America Family Credit Union
  • Employee and client referral bonus programs
  • Paid volunteer time


 

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 is made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars of Integrity, Affinity, and Prosperity, employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic

If you want to play this role to positively impact our clients' day-to-day business, then apply now


 

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Powered by JazzHR

KwrD5mAFbj