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Operations Coordinator

4 months ago

Bethlehem, United States True Management LLC Full time
Job DescriptionJob DescriptionBenefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Benefits/Perks
  • Competitive Compensation $20-$24/hr
  • Paid Time Off
  • Career Growth Opportunities
  • Group Health/Dental/Vision
  • Simple IRA with Company Match
  • Paid Holidays
Job Summary
We are a small business seeking a motivated and outgoing Office Operations Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our leadership team, ensuring the office runs smoothly and efficiently. Our ideal candidate will have excellent time management skills and people managing abilities. Your responsibilities will include providing structure to our organization and spearheading scheduling and invoicing. A strong candidate will balance customer service, data entry, and overall program needs. Supervising and monitoring the work and performance of administrative staff, implementing and maintaining procedures/office administrative systems: you will be the link between our departments to ensure the smooth flow of information and organization. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities
  • Develop, update, and maintain relevant office procedures
  • Maintain an organized filing system with proper documentation
  • Insert customer and account data accurately & efficiently
  • Communicate with Field Manager to ensure proper staffing/scheduling needs
  • Perform administrative tasks as delegated by the Field Manager
  • Supervise communication channels between employees and customers
  • Oversee office staff and ensure their productivity
  • Lead scheduling team and conduct performance management
  • Answer incoming phone calls and route them to the appropriate person
  • Schedule appointments and maintain calendar
  • Invoicing and data entry
  • Light HR responsibilities
  • Perform interviews and new hire onboarding as needed
  • Order & maintain uniform supply, office supplies, etc.
  • Address and resolve customer concerns with a professional attitude
Qualifications
  • High school diploma/GED required, Associates/Bachelor's degree or administrative training is preferred
  • BILINGUAL: WRITTEN & SPOKEN ENGLISH/ SPANISH IS A MUST
  • Attention to detail & confidentiality
  • Previous experience as an Office Coordinator/Admin Assistant or in a similar position
  • Familiarity with standard office procedure
  • Excellent computer skills and knowledge of Microsoft Word, Outlook, and Excel
  • Highly organized with excellent time management skills and the ability to prioritize projects
  • Attention to detail and strong professionalism
  • Self-Starter with the ability to work independently & take on new tasks
  • MUST PASS PRE-EMPLOYMENT DRUG TESTING & BACKGROUND CHECKS
Work Environment
  • Small office setting with Monday-Friday 8A-4:30P hours
  • Salary is based upon candidate experience and qualifications
  • Small business/construction office setting
About Us

True Management serves the Lehigh Valley and surrounding area as a weatherization contractor. We perform energy audits, diagnostic testing, and energy efficient construction. Our BPI Certified crews make it possible for households to reduce their energy consumption and reduce strain on the environment.

So in short, we save the Lehigh Valley energy, one customer at a time.