Receptionist

4 months ago


Haines City, United States Murphy Auto Group DBA MIRACLE TOYOTA Full time
Job DescriptionJob Description

We are a family-owned dealership. We take great pride in the way we manage our dealerships. We want to be a part of the community, not just another new and used car dealer.

What We’re Looking For

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.

What We Offer

  • Top industry pay

  • Competitive and motivating environment

  • Immediate impact – quick onboarding

  • Continued education

  • Dedicated leadership team

  • 401K with match

  • Life insurance

  • 24 hour access to group doctors

  • Chaplin services

  • Medical/Dental Insurance

Responsibilities

  • Answers dealership group phones

  • Greets and receives customers

  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson

  • Works cooperatively with the sales team

  • Updates customer records

  • Communicates with callers and visitors in a professional, friendly, and efficient manner

  • Types memos, correspondence, reports, and other documents

  • Assists in scheduling and confirming sales appointments

  • Assists in the dealer exchange of vehicle process

  • Participates in customer satisfaction process

  • Participates in customer retention process

Qualifications

  • Excellent communication skills

  • Outgoing and positive demeanor

  • Punctual with the ability to handle schedule flexibility

  • Able to clear a pre-employment background check

  • Maintains a professional appearance




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