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Mountain Studio Manager | Boston, MA
4 months ago
ABOUT STIO
Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via stio.com and its ten Mountain Studio® retail locations in, amongst others, Jackson Hole, WY, Park City, UT, Boulder, CO, Bozeman, MT, Boston, MA and Bend, OR.
YOUR ROLE
The Mountain Studio Manager (MSM) is the team and performance leader of the Boston, Massachusetts Mountain Studio. Ongoing responsibilities include driving sales, ensuring store profitability, and providing an exceptional experience that is true to the Stio® brand as customer acquisition is gained in this market. The MSM creates and meets budget objectives for both revenue and operating expenses and adjusts operating procedures and staffing to compensate for budget shifts. In managing the marketing and merchandising efforts, the MSM helps create strategies to engage the local community and welcome them into the Mountain Studio, partnering with cross-functional colleagues to deliver on those needs. In developing their team, the manager fosters a culture of trust, accountability, balance amongst the staff, ensures a strong working knowledge of Stio® products, exudes professionalism in their day to day, and guarantees best in class operations and service.
The MSM reports to the Retail Area Manager.
This role is performed in our Mountain Studio retail location. The Mountain Studio Manager must live within a reasonable commute of our Boston, Massachusetts Mountain Studio.
YOUR RESPONSIBILITIES
- Plan and execute an exceptional retail environment for our customers and community
- Inspire and lead team on the sales floor while working alongside them each day
- Develop your associate manager, full-time, part-time, and seasonal employees
- Forecast and manage the store budget, including revenue and operating expenses
- Proactively implement plans to hit monthly, quarterly, and annual goals
- Implement strategies to drive new customer acquisition and presence in a new market
- Plan and execute visual merchandising and marketing plans
- Serve as the liaison between your store team and corporate leadership
- Proactively manage schedule and availability to ensure leadership presence
- Develop and collaborate with a Part-Time Retail Marketing Coordinator to support local activation and marketing initiatives for the Boston and nearby Freeport markets
YOUR SKILLS AND EXPERIENCE
- High school equivalency or GED required
- Bachelor’s or associate degree preferred
- Retail leadership and/or management experience leading 2+ employees required
- Experience in building teams and connecting in new market communities
- 5+ years in retail operations required
- Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
- Budget forecasting experience required
- Inventory management experience required
- Proven experience in visual merchandising required
- Exceptional customer experience, organizational and leadership skills
- Excellent written and verbal skills required
- Exceptional interpersonal skills with the ability to communicate with teams at every level of seniority, and across the local community
- Proficiency Microsoft Office required and Google Suite preferred
- Commitment to our mission, vision, and values
THE FINE PRINT
- Annual salary $68,000 to $80,000 based on experience
- Medical, Dental, Vision plans
- 401K with match
- Generous paid time off policies
- Annual gear allowance
- Wellness benefits
- Generous employee discount, industry perks, and more
- Employee Assistance Program
- Company Paid Long-Term Disability
- Must be able to move around the retail space for 8-12 hours per day
- Must be able to move items upwards of 50 lbs, occasionally traverse ladders
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.
