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Patient Care Coordinator

4 months ago

Tampa, United States Defy Medical Full time
Job DescriptionJob DescriptionSalary: $17


***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***


What Are We Looking For?

Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role.

 

Responsibilities

  • Processing orders
  • Take incoming calls in med staff queue
  • Complete letter of medical necessities, travel letters
  • Communicating via email/phone with providers, patients, and staff
  • Assist patients with ordering products
  • Sending C/O through Med portal
  • Explaining treatment procedures to patients and providing follow up education
  • Handle high volume outbound and inbound calls
  • Multitasking skills through EMR, Med queue, and other systems
  • Phone and email etiquette
  • All Training Done in Office for the first 3-4 weeks prior to moving to remote role


***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***


     

Qualifications

  • Proficient in medical terminology
  • 1 + years' experience in healthcare setting required
  • Associate degree preferred but not required
  • Pharmaceutical experience encouraged
  • 1+ years of experience in a Healthcare setting
  • Excellent interpersonal and communication skills via email and verbal
  • Proficient in computer skills (Outlook/Microsoft) and EMR systems
  • Multitasking and system navigation skills
  • Coachable and a team player


Shift: Remote 7:45am-5:15pm M,T,W,TH, and Saturday from 8:00am-2:00pm. 

Compensation: $17/Hourly


Benefits 

  • PTO 
  • Paid Holidays 
  • Medical 
  • Dental 
  • Employee Discount on services      
  • *Benefits are subject to change at any time 



remote work