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Automotive Paint and Collision Estimator

2 months ago

Euless, United States Maaco Coliision Repair and Auto Paint Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Position Description
The collision estimator performs damage analysis and uses computerized estimating system(s) to develop repair plans and cost of repairs.
Managing Production team and inventory to meet quality, control cost and cycle times.

Essential Duties
The essential duties of this position are:
Checks quality of completed work before delivery
Handles customer complaints immediately and according to centers guidelines
Monitors paper flow to ensure that all documents are accounted for, signed, filled out legibly by customer, and distributed to the appropriate parties
Prepares final billing for completed repair orders
Attends managers meetings
Maintains professional appearance
Accurately identify the vehicle including (VIN), year, make, model, and options
Identify all primary and secondary damage to the vehicle
Identify parts to be repositioned, removed and reinstalled, removed and replaced, or and repaired
Uses computerized estimating system to develop repair plan and cost of repairs
Selects part type that is appropriate for the vehicle, customer, and the shop
Ensures compliance with internal and insurance company estimating rules
Completes and submits cost of repairs and supplements to insurance companies
Schedules vehicle repairs to ensure balanced workload in the shop
Uses phone and email to follow-up with all potential customers to schedule repairs
Upsells additional repairs and services offered
Maintains an average closing percentage of 60% of estimates
Follow and comply with all standard operating procedures
Assist in developing, updating, or refining standard operating procedures as required
Follow and comply with all required health and safety requirements
Complies with and follows all scheduled work hours and attendance policies
Complies with the business code of conduct and other policies
Understand and carry out oral and written directions
Attend daily shop meetings
Parts procurement and returns
Update One Maaco daily with vehicle status and update production for accurate projections
Ensure 100% customer satisfaction and promote internet ratings
Identify all primary and secondary damage to the vehicle
Identifies parts to be repositioned, removed and reinstalled, removed and replaced, or and repaired
Uses computerized estimating system (CCC1) and AllData to develop repair plan and cost of repairs
Schedules vehicle repairs to ensure balanced workload in the shop
Ensures that parts and paint and material margins are obtained
Ensures that the business gross profit dollars and margins are obtained
Keep work area clean and organized
Maintains acceptable appearance and wear Maaco apparel.
Maintain aged receivables are paid on time and work to collector overdue payments.

Knowledge and Skills
The following knowledge and skills are required for this position:
Knowledgeable of vehicle construction methods and required repair procedures
Knowledgeable of vehicle construction materials and required repair procedures
Skilled in closing sales
Skilled in communicating with customers, vendors, suppliers, and insurers
Skilled in using computerized estimating systems
Skilled in basic computer data-entry, Microsoft office and internet-based applications

Training and Certifications
The following are suggested training and experience requirements for this position:
CCC1 estimating software
Valid drivers license
Specified Maaco training required to be completed
On-going training required as assigned

Supervisory Responsibilities
Work with Painter(s) and Body Tech(s) to manage Production

Working Conditions
The working conditions for this position include:
Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
Exposure to temperature changes, noise, fumes and mechanical, chemical, or electrical hazards.
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
May be requested to work overtime and weekends.

Physical Demands
This position has the following physical demands:
Oral communication
Ability to continuously stand or walk for extended periods of time
Must have good body mechanics and manual dexterity.
The employee may lift and/or move up to 75 pounds or more.
Specific vision abilities required by this job include close vision, distance vision, color vision,

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.