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Bilingual Learning Specialist
4 months ago
The Center for Caregiver Advancement (CCA) is an independent non-profit training organization serving nursing home workers and home care workers, founded in 2000 by the home care workers of SEIU Local 2015. Our mission is to provide educational opportunities to long-term care workers so they can build better lives and provide high-quality care to the consumers they serve. As the largest provider of training for long-term care workers in California, CCA has trained more than 35,000 caregivers, , primarily women and people of color, in eight different languages. CCA provides industry-leading training, workforce development, policy initiatives, research, and support systems to help California’s caregivers and those they serve to thrive.
Position Overview:
**Candidate must be a CA resident or moving to CA for employment**
Interim Employment not to exceed August 25, 2024
Position Summary: Under supervision of the Program Manager, this entry-level position supports students, instructors, and programs in an academic learning environment. The Learning Support Specialist will be both a subject matter expert in all CCA course offerings and also proficient in use of the learning management system (LMS) and conferencing system (Zoom/Collaborate). Support activities may include academic advisement, creating learning groups, supporting skills competencies, deploying teaching conferencing technology, and responding to student questions and requests using best practices.
Essential Duties and Responsibilities:
- Provide comprehensive academic advisement to students across various subjects. Facilitate and support the delivery of orientation workshops to enhance classroom activities and promote student success.
- Assist instructors in virtual live courses by managing instructional tasks, including checking educational materials, reviewing instructional content, compiling student scores, and guiding students in using educational equipment.
- Help students utilize essential educational software such as email applications, word processing, and course management tools. Demonstrate the use of computer programs and guide students in accessing internet resources and equipment.
- Offer assistance to students in selected subjects for remedial, supplemental, or enrichment learning. Monitor student progress and communicate observations to instructors.
- Advise students about available programs, services, and learning resources, and orient them to these offerings.
- Collaborate with instructors to prepare and manage instructional materials, contributing to the creation of a conducive learning environment.
- Support the maintenance of student records, including tracking student progress and attendance, and undertake relevant record-keeping activities.
- Provide tailored assistance to students in using instructional conferencing systems like Zoom.
- Work in collaboration with instructors, administrators, and other student support personnel to address and meet student needs effectively.
- In partnership with instructors, engage in activities and strategies aimed at supporting student retention.
- Contribute to the daily activities of the program, ensuring efficient and effective operations.
- Collaborate with managers in the development, analysis, and assessment of Student Learning Outcomes (SLOs) to measure and enhance program effectiveness. Implement necessary program modifications based on these evaluations.
- Perform other related duties as assigned, demonstrating flexibility and adaptability in meeting the dynamic needs of the educational environment.
Experience and Qualifications:
- An Associate degree or two years' experience working in an educational setting with adult learners who have basic skills needs.
- Recent experience in providing academic support within a learning lab, learning resource center, or tutorial services strongly preferred.
- Bilingual in English and Cantonese
- Familiarity catering to the needs of adult students.
- Proficient in computers, various application and instructional software programs, and other technologies suitable for virtual classes.
- Experience in workshop organization and meeting facilitation practices.
- Strong problem-solving and critical thinking abilities.
- Competence in record-keeping and maintenance techniques with a keen attention to detail.
- Ability to work collegially with instructors, teammates, management, and students, fostering student success.
- Excellent oral and written communication skills, along with proven team-building abilities
- Ability to support instructors in actively attracting and engaging students in their learning.
- Ability to plan and organize work in a supportive team educational environment.
At CCA, we wholeheartedly believe in fostering a compassionate and inclusive organizational culture. Recognizing that the onus is on each of us to build and sustain an environment where mutual respect reigns and equal opportunities flourish, we are eager to welcome applications from individuals of all backgrounds, cultures, and walks of life.
We appreciate the diverse richness they bring to our organization and especially encourage people of color, those living with disabilities, bilingual and bicultural individuals, and members of the LGBTQ+ community to share their unique perspectives with our team.
As an Equal Opportunity Employer, CCA stands firmly against any form of discrimination based on race, color, sex, national origin, religion, disability, age, reprisals for engaging in anti-discrimination activities, protected genetic information, sexual orientation, or parental status. We wear our badge of equality with immense pride, always upholding fair employment practices with deep empathy and inclusivity.
Job Type: Temporary - Entry Level (Interim Employment not to exceed August 25, 2024)
Pay Rate: $21 - 25.00 / per hour
Schedule: Various AM/PM Schedules Available Monday - Saturday
Work Location: Remote in Los Angeles, CA 90059
*Travel to the Los Angeles area for in-person meetings will be required between 2-8 times during the year
