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Front Office Assistant

4 months ago

Dallas, United States Healing Hands Ministries Inc Full time
Job DescriptionJob Description

Join our team

Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you. We are seeking an engaging Front Office Assistant with Family Health experience to join our team. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience. .

Here's a sneak peek at what you'll do:

  • Ensure patient waiting area is clean, organized, and welcoming to all.
  • Treat all patients and guests with courtesy and respect by phone and in person.
  • Ensure our patients are scheduled for care and tended to in a timely manner.
  • Partner with medical staff and care teams to resolve patient concerns.
  • Collaborate with our enrollment and care teams to ensure a new patient experience.
  • Verify insurance coverage and financial assistance available for patients
  • Ensures patients are up to date with accounts

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

  • High school diploma or equivalent
  • At least one (1) year of related experience, prior experience in a community based clinic is preferred
  • Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)
  • Experience with eCW or similar electronic medical record system
  • Strong patient engagement
  • Comfort level interacting with all individuals
  • Passion for providing service excellent
  • Bilingual (English/Spanish) a plus

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

No third party agencies, please.