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Human Resource Specialist

4 months ago

Houston, United States Dynamic Service Solutions Full time
Job DescriptionJob Description

Job Summary


The Human Resources Specialist (Bilingual) will manage all human resource procedures and will oversee the hiring and workforce management to support the residential care program. This position handles the full cycle of human resources practices. The main responsibilities will includes maintaining employee records, recruiting, managing employee relations, managing employee recognition program, and supporting operation with decision making on the staff employment status.


Essential Functions:

  • Responsible for managing the full cycle of human resources practices.
  • Responsible for ensuring employees electronic and paper records are maintained and updated as per company’s recordkeeping policies.
  • Orient new hires about company’s policies and procedures, employee handbook and benefits package.
  • Identify the company’s hiring needs and manage the recruitment process to ensure it runs successfully.
  • Participate in recruitment efforts. Post job ads, review and organize resumes and job applications. Conduct pre-screening process and schedule job interviews.
  • Manage an active database of qualified personnel, screening applicants, interviewing, and checking references.
  • Ensure all pre-employment requirements are completed.
  • Participate in New Hire Presentation and conduct Pre-employment appointments to ensure staff receive the proper orientation prior to beginning employment.
  • Review background check records and make employment eligibility determination based on screening information.
  • Distribute company equipment to new hires as needed.
  • Create, implement, and evaluate all human resource department policies, procedures, and structures.
  • Responsible for processing and handling I-9s and E-Verify process.
  • Familiarize with employee benefit program to provide orientation to the staff as needed.
  • Ensure communication regarding company policies and updates are distributed to staff monthly.
  • Respond to employees’ queries and resolve issue in a timely and professional manner.
  • Manage employees’ grievances and conduct investigation to recommend decision accordingly to the finding of the investigation. Complete reports on investigations to initiate corrective action as needed.
  • Assist management on handling employee relation issues and serve as mediator during the process.
  • Assist management on interpreting and enforcing company policies and follow best practices to manage the workforce.
  • Process job status change such as onboarding, offboarding, promotion, demotion, transfers, among others.
  • Assist management creating training and individualized staff skill development plans. Design and implement effective training and development plans for the workforce.
  • Process FMLA, ADA and other long-term time-off requests.
  • Perform Exit Interviews, Stay-in Interviews, and employee satisfaction surveys.
  • Manage COVID-19 cases and reporting processes and travel guidance.
  • Manage Employee Recognition Program and assist with the coordination of staff appreciation activities.
  • Provide customer service to the organization’s employees.
  • Assist with Occupational Health and Safety document recordkeeping.
  • Ensure management performs performance evaluation, recordkeeping of performance evaluation forms.
  • Update and maintain HR information board at facilities.
  • Assist front office with employees sign in and take and record temperature check.
  • Create documents and reports using Microsoft Suite (Outlook, Excel, Power Point, and Word), SharePoint, OneDrive to perform various administrative functions daily.
  • Assist ensuring program operations and activities adhere to legal guidelines and internal policies.
  • Adhere to the compliance guidelines for Administration for Children and Families (ACF) and ORR.
  • Discover ways to enhance efficiency and productivity of procedures.
  • Keep senior management informed with detailed and accurate reports.
  • Other task and responsibilities as assigned.
  • PLEASE NOTE: Candidate must be willing to work from two locations after on the job training is completed. Each week, you will work three (3) days in the 77021 zip code and two (2) days in 77035.


This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned


Qualifications and Requirements


MUST be bilingual (English/Spanish) – read, speak and write.


Education Level:

  • Bachelor's Degree in Human Resources or related field.
  • Minimum Two (2) year of previous practical consecutive experience in Human Resources role.
  • Previous experience working with Federal government contracts is preferred.
  • Previous experience working in human services fields or similar occupational areas is a plus.
  • Proficiency in Microsoft Office suite.
  • Proficiency in SharePoint and OneDrive.
  • HR certifications (PHR, SPHR, SHRM-CP, SHRM-SCP) is preferred.

Equivalent experience:

  • Associate degree in Business Administration or related field.
  • 3-5 years of experience in a Human Resources position.


Working Conditions/ Physical Effort

Work is performed mostly in an office setting. Some overnight travel, public speaking, evening and weekend work are requirements of the position. Regular computer works also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.


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