Automotive Service Advisor
4 months ago
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Overview
We are expanding Meineke Car Care has multiple positions open for motivated, performance driven Service Advisors. We are a local, family owned and operated 2 locations. Automotive background and experience not necessary but is strongly preferred.
We offer:
- Regular schedule - No nights. Closed Sunday.
- Sales Commissions
- Paid Training
- Employee Discount
- Paid Time Off
Inside Sales
- Answer phones & communicate with customers on scheduling appointments and reviewing progress.
- Welcome customers & check them in for service, gather information, explain the inspection process, and review pricing.
- Educate customers on inspection results for their vehicles, communicate the benefits and value of any needed work
- Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise
- Work with parts vendors on ordering, checking in and following up on parts orders.
- Complete the customer experience review work performed, seek feedback, and schedule follow-ups, etc.
- Excellent people and phone skills
- Proactive self-starter
- Ability to multi-task
- Interest in automotive industry very helpful
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