Automotive Service Advisor

4 months ago


New Orleans, United States Meineke - 2858 Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Overview

We are expanding Meineke Car Care has multiple positions open for motivated, performance driven Service Advisors. We are a local, family owned and operated 2 locations. Automotive background and experience not necessary but is strongly preferred.

We offer:

  • Regular schedule - No nights. Closed Sunday.
  • Sales Commissions
  • Paid Training
  • Employee Discount
  • Paid Time Off
Responsibilities / Duties

Inside Sales

  • Answer phones & communicate with customers on scheduling appointments and reviewing progress.
  • Welcome customers & check them in for service, gather information, explain the inspection process, and review pricing.
  • Educate customers on inspection results for their vehicles, communicate the benefits and value of any needed work
  • Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise
  • Work with parts vendors on ordering, checking in and following up on parts orders.
  • Complete the customer experience review work performed, seek feedback, and schedule follow-ups, etc.
Qualifications / Skills

  • Excellent people and phone skills
  • Proactive self-starter
  • Ability to multi-task
  • Interest in automotive industry very helpful



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