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Dental Hygiene Coordinator
4 months ago
Dont miss this opportunity to join the dynamic and dedicated team at Babylon Dental Care and embark on an exciting career as a Dental Hygiene Coordinator We are proud of our long history as a highly respected general and specialty dental practice known for our commitment to excellence, our community, and exceptional patient care.
Babylon Dental Care is committed to fostering a supportive work atmosphere; we value and invest in the professional growth of every employee.
Purpose: The purpose of the Hygiene Coordinator position is to efficiently and effectively
manage the hygiene department to ensure patient satisfaction and practice profitability.
-Manage the hygiene schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
-Confirm appointments according to office guidelines.
-Manage cancellations by using communications skills to motivate the patient to keep his/her appointment. If the patient cancels or breaks an appointment, reschedule the patient or track them using the delayed treatment system.
-Greet all patients upon arrival courteously and personally.
-Prepare for and participate in daily huddle by providing information regarding todays schedule, doctor exams, restorative blocks and marketing information.
-Knowledge of Dental Insurance a must
Continuing Care Tasks
-Organize and maintain continuing care system to ensure a 95% compliance rate.
-Follow-up on overdue continuing care patients.
-Maintain quick call system to ensure scheduling efficiency and effectiveness.
Financial Tasks
-Take responsibility for collecting time-of service fees. Provide receipts, walk out statements or super bills for each patient.
-Accurately record all financial transactions.
Administrative Tasks
-Provide back-up support for the Patient Coordinator to ensure that the phone is answered within three rings and the front desk is covered at all times.
-Accurately maintain patient records. Organize desk space to promote image of quality.
Marketing Tasks
-Actively market the practice by asking patients of record for referrals.
-Actively market the practice in the community.
-Encourage patients to accept treatment by using effective verbal skills.
Benefits offered:
- Paid holidays, if applicable
- Paid time off
- Sick time in accordance with NYS law
- Health insurance options
- Dental benefits and family discounts offered
- 401k with employer percentage match
- Benefits start after first 90 days