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Case Manager

3 months ago

Raleigh, United States U.S Comm for Refuge Full time
Job DescriptionJob Description

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes due to forcible displacement. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in North Carolina, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose-driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and support their transition to a dignified life. To learn more about our work, please visit our website at www.refugees.org.

OVERVIEW

The Matching Grant Program is designed to help refugees overcome barriers and quickly find jobs. This position is a dual role that will assist eligible clients with securing employment as well as gaining access to socio-economic services. The Case Manager for the Matching Grant program will provide support and case management to recently resettled refugees and work with refugee clients to access employability services, including English language assessment and training, transportation, and other services required to remove barriers to self-sufficiency. The position will be reporting to the Employment Programs Manager in Raleigh, NC.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Provide case management and training related to employability and self-sufficiency.

•Develop self-sufficiency plans for clients.

•Provide cultural orientation information.

•Orient refugee clients to community resources.

•Develop employment prospects by conducting outreach to employers and employment agencies; facilitate partnerships and recruit new placements opportunities.

•Meet with service providers, landlords, and employers to inform them of organizational program services, negotiate linkages, and provide follow-up services to determine the success of the participants preferred.

•Make referrals to internal and external services to remove barriers to self-sufficiency.

•Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community.

•Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary.

•Maintain case files.

•Submit written reports as required; and

•Perform other job-related duties as assigned by supervisor.

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

POSITION REQUIREMENTS

  • A bachelor’s degree in social work, communications, or related field.
  • Fluency in Haitian Creole and/or Spanish is preferred.
  • Must be able to effectively communicate with staff of diverse cultural and language backgrounds
  • Experience in case management, social work, or working with refugee populations preferred.
  • Ability to develop and maintain partnerships with local employers.
  • Good written and verbal command of English.
  • Ability to work as a team member and independently, with a high level of self-motivation required.
  • Proactive communicator and able to work closely with a team
  • Exceptional interpersonal skills, including keen listening ability and relationship building.
  • Proficient in Microsoft Office.
  • Must have a valid driver's license, insurance, clean driving record, and personal transportation; and
  • Must be ready to travel from Raleigh to connect with service providers, and employers, and serve clients in Wayne, Lenoir, and Greene Counties.
  • Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people.

TRAINING REQUIREMENTS

•Satisfactory Completion of USCRI’s Orientation and Training.

•Satisfactory completion of annual mandatory training; and

•Complete additional training as identified by supervisor(s), program director, or Human Resources.

PHYSICAL DEMANDS

•Use of manual dexterity, tactile, visual, and audio acuity.

•Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.

•Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

•Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements); and

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

ADDITIONAL NOTES

Please submit a resume with cover letter describing your interest and qualifications with your online application.

References will be required at the time of the final interview.

No telephone calls, please. The position will remain open until filled.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal-opportunity employer.