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Office Assistant

4 months ago

Green Bay, United States Fairchild Equipment Inc. Full time
Job DescriptionJob Description

ABOUT FAIRCHILD EQUIPMENT

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a five-person operation to over 280 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as Family Owned.

COMPANY CULTURE

We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team

Family Values – Healthy work/life balance promoting a winning and pleasant work environment.  Follow the Golden Rule.  

Safety Always – We are committed to safety at all times and in all places.  

Customers for Life – Excellence in customer Service.  If we don’t deliver, let us know, and we WILL fix it  

Employer of Choice – Happy and productive employees who outwork the competition.  

Active in our Communities – Outstanding citizens in the market we serve.  

ABOUT THE POSITION

Fairchild Equipment, Inc. is seeking a stable, hard-working, dependable and self-motivated Office Assistant. This position requires you to provide administrative and clerical support to the Equipment Sales Department on a day-to-day basis. Fairchild Equipment prides itself on its Core Values and promoting its employees’ growth within the company and welcomes the individual who shares those values. This is a full-time position out of our corporate office in Green Bay, Wisconsin.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet and direct visitors to appropriate individuals based on their needs.
  • Distribute incoming/outgoing mail; daily mail distribution and pick-up at our Hutson branch.
  • Carry out administrative duties such as creating customer presentations, filing, typing, copying, binding, scanning and more.
  • Run daily new truck order downloads, save documents on company shared network in proper sales file.
  • Generate quotes for allied and used departments as requested by sales representatives or Sales Office Supervisor.
  • Guaranteed Maintenance (GM) agreement creation; write, submit and track all GM Agreements.
  • Write and send new truck and allied ship-in dealer letters for units shipped directly to other dealers to prep and delivery to our customers that are outside of our footprint of business.
  • Manage the promotional inventory at our Green Bay Branch and work with the marketing department to order and maintain the inventory.
  • Contact vendors to receive clarification on packing slips and bill of ladings (BOL) that are received without enough information to know how to process and file.
  • Providing excellent customer service at all times; answering and returning phone calls and emails timely.
  • Cross train with all Sales Department associates to better assist and back-up the department when requested by team members and Sales Office Supervisor.
  • Willingness and ability to learn Fairchild’s business software(s).
  • Accept new duties and responsibilities as requested by management.

QUALIFICIATIONS/REQUIREMENTS:

  • Ability to organize, multi-task, and meet deadlines with an eye for accuracy.
  • Excellent customer service skills.
  • Proficient with Microsoft Office Suite and intermediate Excel skills required.
  • Strong communication, problem solving, and analytical skills required.
  • Adapt and work in a fast-paced environment.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Ability to sit for extended periods of time. 
  • Ability to walk and stand for extended periods of time throughout the day. 
  • Ability to reach, stoop, and lift on a frequent basis. 
  • Ability to focus on projects for periods of time. 
  • Operates in a professional office environment. 
  • Role routinely uses standard office equipment. 

EDUCATION AND EXPERIENCE:

  • High School Graduate or General Education Degree (GED) required.
  • 1-3 years of business administration or related experience.

EMPLOYEE BENEFITS INCLUDE:

  • Full benefits package, including Medical, Dental and Vision insurance.
  • Ability to have a flexible work schedule.
  • Casual office dress code.
  • Generous Paid Time Off.
  • Paid Holidays.
  • 401(k) retirement plan and Employer Match.
  • Wellness Program that offers the opportunity to earn a medical insurance discount.
  • Company Paid Short- Term and Long-Term Disability.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • Frequent physical activity of the position:
    • Stooping- bending body downward and forward by bending spine at the waist. 
    • Kneeling- bending legs at knee to come to a rest on knee or knees. 
    • Crouching- bending the body downward and forward by bending leg and spine. 
    • Crawling- moving about on hands and knees or hands and feet. 
    • Reaching- extending hand(s) and arm(s) in any direction. 
    • Standing- remaining upright on the feet, particularly for sustained periods of time 
    • Walking- moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. 
    • Pushing- using upper extremities to press against something with steady force in order to thrust forward, downward or outward. 
    • Pulling- Using upper extremities to exert force in order to draw, drag, haul or tug objects in sustained motion.
    • Lifting- raising objects from a lower to a higher position or moving objects horizontally from position-to-position. 
    • Fingering- Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole and or arm as in handling.
    • Grasping- applying pressure to an object with fingers and palm. 
    • Talking- Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
    • Hearing- Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication. 
    • Climbing- ascending or descending.
  • Occasional Physical Activity of the position:
    • Balancing- maintaining body equilibrium. 
    • Fingering- perceiving attributes of objects by touching with skin, particularly that of fingertips. 
  • The visual acuity requirements: 
    • The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. 
  • The conditions the worker will be submitted to in this position: 
    • The worker is subject to environmental conditions with activities that normally would occur indoors.
    • The worker is occasionally required to function in narrow aisles or passageways.  

To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team.  Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest  Fairchild Equipment, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  Apply now