Medical Insurance Payment Posting Associate

4 months ago


Richmond, United States Atlantic Vision Partners Full time
Job DescriptionJob DescriptionDescription:

As a Medical Insurance Payment Posting Associate, you are responsible for the timely and accurate posting of payments, denials, and adjustments. Responsible for reconciling each batch within each Practice Management system, performing required tasks, and utilizing various applications/tools such as Excel, Word, and 10-key calculator. Requires basic accounting mathematics. Meets all departmental performance standards.

What You’ll Do

  • Opens batch and selects appropriate payment codes based on insurance/ insurance type. Verifies the registered carrier against the carrier making payment on the EOB.
  • For personal or Credit Card payments received at the office, the Posting Administrator ensures charges are out to Patient Responsibility before posting the payment and selects appropriate payment code.
  • Post Non-Paid EOB Batches for multiple payer types.
  • Selects appropriate transaction message code for denied claims.
  • Posts multiple denial transaction messages as needed.
  • When charges are applied towards deductible, the Poster is required to transfer the deductible amount to Patient Responsibility. If participating payer, posts the contractual adjustment and reduces the balance to the PTR deductible.
  • Posts individually submitted write-offs, payment transfers, refunds, reversals and recoveries as per policy.
  • Assigned Poster reviews current balance in system before processing card to avoid duplicate processing.
  • Enter payment information into credit card software and awaits bank acknowledgement of payments processed or declined. Returns all declines to collector or assistant to obtain new credit card information.
  • Posts NSF’s and Chargebacks to the appropriate patient’s account, including the appropriate fee affiliated with the transaction
  • Fully accountable for posting all payments and adjustments in accordance with monthly deadlines.
  • Meets all departmental standards for posting productivity and quality.
  • Maintain strict confidentiality in accordance with HIPAA regulations and Company policy.
  • Any patient private health information (PHI) must not be divulged on any account except to payers that need information to process the claim for payment.
  • Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties.
  • Performs other job-related duties within the job scope as requested by RCM Supervisor, Manager, or Director
  • Provides efficient and friendly customer service to all company Departments
  • Maintains excellent rapport with all external vendors
  • Always embodies the principles of the corporate Mission Statement and Philosophy.
  • Represents the corporation in a positive fashion and makes all individuals feel as comfortable as possible.
  • Conducts all business professionally, maintaining respect for individuals.
  • Responsible for company-wide policies and procedures.
  • Maintains constant awareness of potential safety hazards ensuring necessary safety precautions.
  • Reads and complies with established policies and procedures.
Requirements:

What You Bring

  • High school diploma or equivalent
  • 1-3 years of experience in a medical office environment is preferred
  • Excellent judgment, dependability, and conscientiousness.
  • Demonstrated high ethical standards and integrity.
  • Demonstrated attention to detail.
  • Demonstrated accuracy and thoroughness; monitors own work to ensure quality.
  • Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy.
  • Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
  • Patient centered care focused, and a team player.
  • Handles multiple tasks effectively and efficiently and exhibits commitment to effective problem-solving techniques when issues arise.
  • Continuously acts to maintain a safe, clean, healthy, and fun work environment consistent with AVP’s Mission and Vision.
  • Arrives on time, ready to work, and demonstrates minimal absenteeism.
  • Demonstrates effective problem-solving skills
  • Knowledgeable of Medicare and Medicaid billing and reimbursement concepts and principles
  • Willingness to submit to a background check

Benefits & Perks

We’ve got you covered in more ways than one As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get:

  • Paid vacation and holidays (+ two floating holidays)
  • Tuition reimbursement opportunities
  • Referral bonus opportunities
  • Discount on designer eyewear
  • Paid certified accreditation program

Physical Requirements:

· Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

· Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.

· Must be able to be stationary for prolonged periods of time.

Cognitive Requirements:

· Executes tasks independently.

· Learns and memorizes tasks.

· Maintains concentration/focus on tasks.

· Performs task in a demanding environment requiring multi-task and prioritize work.

· Must be comfortable working and interacting with large groups of people daily.

Compliance training and testing is required annually and as needed.

Ready to Join Our Team?

Apply Now

Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



  • Richmond, Virginia, United States Selective Insurance Full time

    {"Job Title": "Insurance Underwriter", "Job Summary": "Provide exceptional customer service and contribute to the growth and retention of our client base by accepting, modifying, or declining risks submitted by agents and servicing existing policyholders.", "Responsibilities": ["Work within specific letter of authority to quote, accept, decline, and modify...


  • Richmond, Virginia, United States Foundation Endodontics Full time

    About UsFoundation Endodontics is a leading dental practice specializing in endodontics. We are dedicated to providing high-quality dental care and ensuring our patients' comfort throughout their treatment. Our team of experienced professionals is committed to delivering exceptional endodontic services.Job DescriptionThe Benefits Coordinator plays a crucial...

  • Insurance Agent

    2 weeks ago


    Richmond Hill, Georgia, United States Padgett Insurance Agency Full time

    Job OverviewAt Padgett Insurance Agency, we are seeking a highly skilled and customer-focused Insurance Agent to join our team. As a key member of our agency, you will be responsible for providing exceptional service to our clients and helping them navigate their insurance needs.Key ResponsibilitiesProcess endorsements and document in our agency management...


  • Richmond, United States Atlantic Vision Partners Full time

    Job DescriptionJob DescriptionDescription:What You’ll Do· Management of payment posting and customer service staff· Download ERA files from Change Health to Compulink· Transfer bank deposits to all (19) of the Cash Reconciliation Spreadsheets· Release the ERA files in Compulink after confirming receipt of funds.· Batch the payments, log in the...


  • Richmond, Virginia, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibilities will include assisting customers with their insurance needs, processing policy changes and updates, and handling incoming calls and emails regarding policy...


  • Richmond, Virginia, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibilities will include assisting customers with their insurance needs, processing policy changes and updates, and handling incoming calls and emails regarding policy...


  • Richmond, Virginia, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibilities will include assisting customers with their insurance needs, processing policy changes and updates, and handling incoming calls and emails regarding policy...


  • Richmond, Virginia, United States Jobs for Humanity Full time

    Job Title: Remittance Processing AssociateWe are seeking a highly skilled and detail-oriented Remittance Processing Associate to join our team at Jobs for Humanity. As a key member of our operations team, you will be responsible for processing customer payments and exceptions in a timely and accurate manner.Key Responsibilities:Process customer payments and...


  • Richmond, Texas, United States Lyn Stegall - State Farm Agent Full time

    Insurance Sales Associate OpportunityWe are seeking a highly motivated and customer-focused Insurance Sales Associate to join our team at Lyn Stegall - State Farm Agent. As an Insurance Sales Associate, you will play a key role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their...


  • Richmond, Texas, United States Lyn Stegall - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Sales Associate to join our team at Lyn Stegall - State Farm Agent. As an Insurance Sales Associate, you will play a key role in establishing customer relationships, educating customers about insurance options, and developing leads to drive business growth.ResponsibilitiesCustomer...


  • Richmond, United States UHS Full time

    Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS...


  • Richmond, United States Qualified Staffing Full time

    Job DescriptionJob DescriptionDo you have a passion for customer service? Have you worked in Medical Billing, specifically in claims, denials, and appeals? Our client, a national medical supply company in Glen Allen, is now hiring a Medical Claims Billing Associate! Position: Medical Claims Billing AssociateLocation: Glen Allen, VACompensation: $18-19/HR –...


  • Richmond, United States Qualified Staffing Full time

    Job DescriptionJob DescriptionDo you have a passion for customer service? Have you worked in Medical Billing, specifically in claims, denials, and appeals? Our client, a national medical supply company in Glen Allen, is now hiring a Medical Claims Billing Associate! Position: Medical Claims Billing AssociateLocation: Glen Allen, VACompensation: $18-19/HR –...


  • Richmond, Virginia, United States Selective Insurance Company of America Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Claims Resolution Specialist to join our team at Selective Insurance Company of America. As a Claims Resolution Specialist, you will be responsible for investigating, negotiating, and concluding small First Party or clear liability Third Party claims through effective communication and...


  • Richmond, Texas, United States Vahn Doctolero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Associate. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, identifying their insurance needs, and providing personalized solutions.Key ResponsibilitiesCustomer...


  • Richmond, Virginia, United States Kinsale Insurance Company Full time

    About the InternshipKinsale Insurance Company is seeking a rising 3rd year law student to participate in a paid internship program within the claims department. This opportunity provides a unique chance to gain insight into the insurance industry and develop skills in a fast-paced, collaborative environment.Key ResponsibilitiesAssist in the review of...


  • Richmond, United States Capital One Full time

    NYC 299 Park Avenue (22957), United States of America, New York, New YorkAudit Director, IT Audit- Payment Systems and Network Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed,...


  • Richmond, United States Qualified Staffing Full time

    Job DescriptionJob DescriptionDo you have a passion for customer service? Have you worked in Medical Billing, specifically in claims, denials, and appeals? Our client, a national medical supply company in Glen Allen, is now hiring an Accounts Receivable Medical Billing Associate! Position: Accounts Receivable Medical Billing AssociateLocation: Glen Allen,...


  • Richmond, Virginia, United States Capital One Full time

    **About the Role**Capital One is seeking a highly skilled and experienced Audit Director to lead our IT Audit team in ensuring the effectiveness of our payment systems and network. As a key member of our Audit function, you will be responsible for developing and executing audit strategies, leading audit teams, and providing expert advice to senior...


  • Richmond Hill, Georgia, United States All-Risks Insurance Brokers Limited Full time

    Position: Customer Service RepresentativeCompany Overview: All-Risks Insurance Brokers Limited is a comprehensive insurance agency providing a wide range of property, casualty, life, health, and investment solutions to clients across Ontario. Our commitment is to deliver high-quality insurance options from a selection of reputable and financially stable...