Current jobs related to Travel Help Desk Analyst - Huntsville - Vali Incorporated

  • Help Desk Analyst

    2 weeks ago

    Huntsville, United States Marathon TS Full time

    Help Desk Analyst Huntsville AL (Fully Onsite) We are seeking a Help Desk Analyst to support a team in Huntsville AL. This role is fully onsite (day shift) at the company's Huntsville AL location. The ideal candidate will: Have previously worked as a Help Desk Analyst or has Public Safety Software experienceLove resolving issuesHave strong organizational...

  • Help Desk Analyst

    2 weeks ago

    Huntsville, United States Marathon TS Full time

    Help Desk Analyst Huntsville AL (Fully Onsite) We are seeking a Help Desk Analyst to support a team in Huntsville AL. This role is fully onsite (day shift) at the company's Huntsville AL location. The ideal candidate will: Have previously worked as a Help Desk Analyst or has Public Safety Software experienceLove resolving issuesHave strong organizational...

  • Help Desk Specialist

    4 days ago

    Huntsville, Alabama, United States Agile Defense Full time

    {"Job Title": "Help Desk Specialist", "Job Summary": "We are seeking a highly skilled Help Desk Specialist to join our team at Agile Defense. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our customers, troubleshooting and resolving computer system and peripheral equipment issues, and maintaining an...

  • Help Desk

    2 weeks ago

    Huntsville, United States Progression, Inc. Full time

    IT Support Specialist Huntsville, AL MUST: ctive Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE (nice...

  • Help Desk

    2 months ago

    Huntsville, United States Progression, Inc. Full time

    IT Support Specialist Huntsville, AL MUST: Active Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE...

  • Help Desk

    1 week ago

    Huntsville, United States Progression, Inc. Full time

    IT Support Specialist Huntsville, ALMUST: Active Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE (nice to...

  • Help Desk Lead

    1 month ago

    Huntsville, United States Modern Technology Solutions, Inc. Full time

    Own Your Future.  Modern Technology Solutions, Inc. (MTSI) is seeking a Helo Desk Lead in Huntsville, AL.  Why is MTSI known as a Great Place to Work?Interesting Work:  Our co-workers support some of the most important and critical programs to our national defense and security.  Values: Our first core value is that employees come first.  We challenge...

  • Help Desk Specialist

    3 weeks ago

    Huntsville, United States Radiance Technologies Full time

    Responsibilities Front line position to accept customer incoming support calls and gather information using exploratory questions. Manage support tickets using a JIRA based support ticket management system. Provide frequent statuses to customers while support tickets are prioritized and completed. Provide excellent customer service throughout IT support...

  • Help Desk Technician II 16526

    2 weeks ago

    Huntsville, United States ATR Arena Technical Resources Full time

    Job DescriptionHelp Desk Technician IILocation: Redstone Arsenal, AL 35898Clearance Level: US Citizen with an active Secret Clearance required. This position supports a government contractJob Summary:B Technology, LLC is looking for an enthusiastic, well-qualified individual

  • Computer Systems Analyst II

    2 weeks ago

    Huntsville, Alabama, United States Virtual Service Operations Full time

    Job Description**Job Summary**Virtual Service Operations is seeking a highly skilled Computer Systems Analyst II to join our dynamic team. As a key member of our technical operations team, you will play a critical role in supporting the critical needs of our Public Sector community.Key Responsibilities:Monitor the status of all LAN/WAN network infrastructure...

  • Computer Systems Analyst I

    4 days ago

    Huntsville, Alabama, United States Alabama Community College System Full time

    Job SummaryWe are seeking a highly skilled Computer Systems Analyst I to join our team at the Alabama Community College System. As a key member of our IT department, you will be responsible for monitoring and maintaining our network infrastructure, responding to alarms, and resolving network anomalies.Key ResponsibilitiesMonitor the status of all LAN/WAN...

  • Junior Help Desk Specialist

    2 weeks ago

    Huntsville, United States Momentum Full time

    Welcome to the MOMENTUM Family!MOMENTUM is not just our company name; it is the highest value we deliver to our customers. We are a rapidly growing technology solutions company delivering innovative technology, engineering, and intelligence solutions across the DoD sector. The efforts of our high-capacity team ultimately strengthen our Nation and the...

  • Junior Help Desk Specialist

    3 weeks ago

    Huntsville, United States Momentum Full time

    Welcome to the MOMENTUM Family! MOMENTUM is not just our company name; it is the highest value we deliver to our customers. We are a rapidly growing technology solutions company delivering innovative technology, engineering, and intelligence solutions across the DoD sector. The efforts of our high-capacity team ultimately strengthen our Nation and the...

  • Help Desk

    3 weeks ago

    Huntsville, United States Quadrant Inc Full time

    Job ID: 24-03149 Deskside Support (SME1) Huntsville, AL MUST: Top Secret Clearance required Experienced Deskside Support SME1 Must have a technical certification 5+ years of relevant experience Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain...

  • Junior Help Desk Specialist

    1 month ago

    Huntsville, United States MOMENTUM Full time

    Welcome to the MOMENTUM Family!MOMENTUM is not just our company name; it is the highest value we deliver to our customers. We are a rapidly growing technology solutions company delivering innovative technology, engineering, and intelligence solutions across the DoD sector. The efforts of our high-capacity team ultimately strengthen our Nation and the...

  • Junior Help Desk Specialist

    2 months ago

    Huntsville, United States MOMENTUM Full time

    Welcome to the MOMENTUM Family!MOMENTUM is not just our company name; it is the highest value we deliver to our customers. We are a rapidly growing technology solutions company delivering innovative technology, engineering, and intelligence solutions across the DoD sector. The efforts of our high-capacity team ultimately strengthen our Nation and the...

  • Help Desk Spec I

    4 weeks ago

    Huntsville, United States Agile Defense Full time

    At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of...

  • Help Desk Spec I

    1 month ago

    Huntsville, United States Agile Defense Full time

    At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of...

  • Help Desk Spec I

    3 weeks ago

    Huntsville, United States Agile Defense Full time

    At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of...

  • Business Systems Analyst

    3 days ago

    Huntsville, Alabama, United States NTT DATA Full time

    About the RoleWe are seeking a skilled Business Systems Analyst to join our team in Huntsville, Alabama. As a Business Systems Analyst, you will play a critical role in guiding and facilitating SAFe Principles, leading the collection and management of mission user needs, and facilitating the gathering of business-focused requirements.Key ResponsibilitiesWork...

Travel Help Desk Analyst

4 months ago

Huntsville, United States Vali Incorporated Full time
Job DescriptionJob Description

Job Summary:

This position will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office. The successful candidate will be capable of providing professional customer service and expertise in resolving travel related issues.

Job Description:

  • Serve as Defense Travel Administrator (DTA) providing expertise to resolve travel related issues via phone, email, and one-on-one service
  • Interface with Travel Management Company (TMC) and travelers to efficiently arrange their travel authorizations and vouchers
  • Provide professional customer relations/service and knowledge to the MDA community and other associated DoD entities for cross-organizational travel
  • Advise travelers on DoD Joint Travel Regulations and the established MDA Travel Business Rules
  • Perform the duties as an Agency Program Coordinator (APC) for the Government Travel Charge Card (GTCC) system responsible for initiation of new applications, increase of charge limits, the transfer of account to MDA, and other actions as required
  • Capture and generate daily system issues and metrics
  • Provide daily coordination and reconciliation of issue status
  • Expand data collection and metrics reporting as new requirements emerge
  • Provide executive summary reports, and applicable metrics to facilitate process improvement and issue resolution
  • Conduct various monthly travel quality assurance reviews
  • Complete required and directed periodic travel reports to identify errors, anomalies and statuses, and make necessary travel corrections and updates
  • Develop and provide classroom and virtual training for required travel tools

Job Requirements:

  • Experience with the Defense Travel System (DTS)
  • Working knowledge and understanding of DoD Travel Policies and Regulations
  • Excellent written and verbal communication skills
  • Ability to provide superior customer service in challenging circumstances (via phone, e-mail, Skype and in-person)
  • Capable of performing financial analysis and generating executive summary reporting
  • Prior MDA experience is desired but not required

Security / Educational Requirements:

  • Active US Security Clearance
  • BA/BS in a related field and 5 years' experience, or
  • MA/MS in a related field and 3 years' experience

Vali Incorporated is an Equal Opportunity Employer.



Job Posted by ApplicantPro