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Project Coordinator
4 months ago
Summary
We believe people are our most important asset. We want people on our team who want to be a positive contributor to the overall success of the team. At MFA, you will get the tools and training you need to succeed, and we are proud to deliver the benefits and rewards you would expect from an industry leader. We believe fun is the result of being disciplined and a passionate commitment to winning. Our diverse team shares core values that result in a great work environment. If you like to have fun or control your financial destiny, MFA is possibly a great fit for you.
As a Project Coordinator, communication and people skills are highly important. You will be responsible for communicating with customers and team members daily.
Duties
My Flooring America is seeking a Project Coordinator that will be responsible for management of defined departmental functions and personnel by, verifying schedules, verifying proper assignments to sub-contractors, serving as a knowledge resource, assisting in load outs, and setting up video calls with customers as needed. This position requires a lot of customer service experience.
Duties Include:
- Manage sub-contractors for both the DFW and Houston markets
- Handle customer concerns/questions
- Schedule video calls with customers
- Verify proper work order and detailed job explanation to sub-contractors
- Assist with daily load outs
- Schedule inspections as required
- Monitor and Coordinate sub-contractors schedules
- Be readily available as a knowledge resource to help sub-contractors and customers
Requirements
We are seeking a team member that possesses the following:
Must have outstanding customer service skills, written and verbal.
Can handle customer concerns/complaints with ease and stay calm and focused.
Detail Oriented
Organized
Time-Management Skills
Microsoft Office
Willingness to learn and work.
Ability to utilize industry specific software (comprehensive training provided)
A positive, can-do attitude
Travel Required for position- 50%
Nice To Haves
Experience in flooring industry.
Great phone voice
Benefits
A listing of some of the benefits available are:
- Health Insurance
- Simple IRA (similar to a 401K)
- Dental Insurance
- Vision Insurance
- Supplemental Insurance (Accident, Critical Illness, etc)
- Life Insurance