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Hotel Front Desk Clerk

4 months ago

Altoona, United States LA QUINTA ALTOONA Full time
Job DescriptionJob Description

We have two overnights that can be arranged to any two nights you prefer, and a few select shifts on first and second. The ideal candidate will be flexible with scheduling. For overnights we are looking for candidates that are accustomed to those hours. First shift will include every Saturday and Sunday. This can be full-time or part-time.

Compensation:

$15

Responsibilities:
  • Mitigate customer complaints as needed
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • 1+ year of hotel industry experience or related job preferred
About Company

La Quinta Inn and Suites hiring guest-oriented employees. Join our team