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Customer Service Representative

4 months ago

Gadsden, United States Mike Alfred Insurance Agency Full time
Job DescriptionJob Description

Position Overview


Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. This is an entry level position with an expectation to grow with the Agency. Insurance experience is preferred but not required as we will train the right person.

We seek a bright and friendly professional with an exceptional positive attitude interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Provide outstanding customer service to existing and newly acquired policyholders.
  • Answer the phone, greet customers, take payments, and complete various other daily activities.
  • Be timely in accordance with the Agency office hours and present a professional appearance.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Base Salary
  • Paid time off (vacation and personal/sick days)
  • Additional compensation can be earned throughout the year in the form of promotional events, production in various approved products, and growth of the agency.
  • The goal of this Agency is for every full-time Member to maximize their income potential and have fun doing it

Requirements

  • Property & Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.