Current jobs related to Customer Experience Associate - Santa Monica - HR Pals

  • Customer Experience Associate

    5 days ago

    Santa Monica, California, United States FIGS Full time

    Customer Experience AssociateFIGS is seeking a highly skilled Customer Experience Associate to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring they have a memorable and awesome experience.About the Role:Communicate with customers via email, telephone, text...

  • Customer Experience Associate

    2 days ago

    Santa Monica, California, United States FIGS Full time

    Customer Experience AssociateFIGS is seeking a highly skilled Customer Experience Associate to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring they have a memorable and awesome experience.About the Role:Communicate with customers via email, telephone, text...

  • Customer Experience Associate

    4 months ago

    Santa Monica, United States FIGS Full time

    **Customer Experience Associate** at FIGS Santa Monica, CA FIGS is looking for a Customer Experience Associate to work directly with FIGS customers to ensure that they have a memorable and awesome experience. As part of the Customer Experience team, you will provide support to FIGS entire e-commerce customer base. The ideal candidate is someone who loves...

  • Sales Associate

    5 days ago

    Santa Monica, California, United States LEAP Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Part-Time Sales Associate to join our team at the Joyfolie store in Santa Monica, California. As a Sales Associate, you will be responsible for creating positive and memorable experiences for customers, building brand loyalty, and driving sales.Key ResponsibilitiesCreate a welcoming and...

  • Sales Associate

    6 days ago

    Santa Monica, California, United States Crate&Barrel Full time

    About the RoleHudson Grace is a leading purveyor of timeless décor, and we're seeking a driven professional to join our team as a Sales Associate. As a key member of our sales team, you'll be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a strong presence on the sales floor.Key ResponsibilitiesMaximize...

  • Sales Associate

    4 days ago

    Santa Monica, California, United States Anthropologie Full time

    {"Role Summary": "As a Sales Associate at Anthropologie, you will play a key role in delivering exceptional customer experiences and driving sales through personalized interactions.Your responsibilities will include:**Customer Experience**:* Engage with customers in a genuine and personalized way, making them feel welcome, heard, and valued* Support a...

  • Sales Associate

    7 days ago

    Santa Monica, California, United States Crate&Barrel Full time

    About the RoleHudson Grace is a leading purveyor of timeless décor, and we're seeking a driven professional to join our team as a Sales Associate. As a key member of our sales team, you'll be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a strong presence on the sales floor.Key ResponsibilitiesMaximize...

  • Customer Experience Specialist

    2 weeks ago

    Santa Monica, California, United States HERSCHEL SUPPLY COMPANY Full time

    About Your New RoleHerschel Supply Co. is seeking a skilled Sales Associate to join our dynamic Retail team. As a key member of our team, you will be responsible for delivering exceptional customer experiences, interacting with customers in a genuine and authentic way, and providing next-level customer service.A Day in the LifeWelcome and Engage Customers:...

  • Healthcare Customer Experience Coordinator

    3 weeks ago

    Santa Monica, California, United States Compass Group Careers Full time

    Job OverviewCrothall Healthcare, a part of Compass One Company, specializes in delivering high-quality, innovative support services tailored exclusively for the healthcare sector. With a presence in over 1300 healthcare service teams across 46 states, Crothall is recognized as one of the Best Places to Work by Modern Healthcare and Becker's Top 150 Places to...

  • Customer Experience Innovator

    6 days ago

    Santa Monica, California, United States Edify Full time

    {"title": "Customer Experience at Edify", "subtitle": "Join Our Mission to Revolutionize Customer Service", "content": "At Edify, we believe that customer service should be a seamless and personalized experience. That's why we're on a mission to revolutionize the way businesses engage with their customers. As a key member of our team, you'll have the...

  • Customer Service Associate

    3 weeks ago

    Santa Monica, California, United States Califchickencafe Full time

    Job OverviewPosition Title: Customer Service AssociateEmployment Type: Part Time/Full TimeIndustry: Fast Casual DiningCompensation: $19.00/Hour, Based on ExperienceAt California Chicken Cafe, we pride ourselves on delivering outstanding quality meals and memorable experiences. This commitment begins with our team members, who are encouraged to share the joy...

  • Customer Success Associate

    3 weeks ago

    Santa Monica, United States Lightspark Full time

    Lightspark is the easiest, most reliable, enterprise-grade gateway to the Lightning Network, enabling money to move just like bits and bytes do on the Internet. Lightspark services aim to be the fastest, lowest cost, easiest and most reliable way to send and receive payments globally using Lightning. We want to deliver open payments for the Internet at scale...

  • Customer Service Associate

    3 weeks ago

    Santa Monica, California, United States MIXT Full time

    Job OverviewLevel Entry-Level Job Location Mixt 19: Santa Monica - Santa Monica, CA Position Type Full-Time/Part-Time Education Requirement No formal education required Compensation $19.25 per hour Position Summary Join our team and flourish with us! MIXT and Split restaurants are expanding and seeking enthusiastic Customer Service Associates to become part...

  • Sales Associate

    1 week ago

    Santa Clara, California, United States Express Full time

    {"title": "Sales Associate", "description": "OverviewExpress, a leading fashion retailer, is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.ResponsibilitiesProvide...

  • Retail Sales Associate

    3 weeks ago

    Santa Monica, California, United States UNIQLO Full time

    Job Summary:The Sales Associate is a key member of the UNIQLO team, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of our brand, providing a seamless shopping experience for our customers.Key Responsibilities:Meet and exceed sales targets by effectively communicating with customers...

  • Sales Associate

    7 days ago

    Santa Barbara, California, United States Chico's Full time

    Job Title: Sales AssociateAt Chico's FAS, we're looking for a talented Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive store environment.Key Responsibilities:Provide outstanding customer service, ensuring a seamless shopping experience for...

  • Customer Experience Associate

    2 weeks ago

    Santa Barbara, California, United States Ergomotion Full time

    About the Role:As a Customer Experience Specialist at Ergomotion, you will play a vital role in delivering exceptional customer service to our valued clients. Your primary responsibility will be to handle customer inquiries, resolve complaints, and provide timely responses to their needs.Key Responsibilities:• Respond promptly to customer inquiries via...

  • Customer Experience Associate

    7 days ago

    Santa Clarita, California, United States Best Buy Full time

    {"Overview": "At Best Buy, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll be the face of our brand, building long-lasting relationships with customers and providing personalized service.Our Customer Experience Specialists are trained to recommend the right products and services to meet customers'...

  • Sales Associate

    3 weeks ago

    Santa Fe, New Mexico, United States Tom Taylor Inc Full time

    Job OverviewTom Taylor Inc is seeking a highly skilled Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our high-end retail store.Key ResponsibilitiesCustomer Engagement: Welcome and identify customer needs, providing personalized support to ensure a...

  • Sales Associate

    1 week ago

    Santa Clara, California, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Service: Provide a seamless and personalized shopping...

Customer Experience Associate

4 months ago

Santa Monica, United States HR Pals Full time
Job DescriptionJob Description

Our client is seeking a Customer Experience Associate to join their team

Our client is a comprehensive financial advisory firm that focuses on helping their clients thrive. They work with clients of all sizes and types but focus on clients who are complex and value the services they provide. Their specialties include financial planning, investment management, outside professional coordination, etc. They are a small, close-knit team which collaborates often and immensely values each others' skills. They are primarily located in Santa Monica and El Segundo.

Core Values:

  • Rationality - They are committed to objectivity, grounded evidence and reasonably accessing facts as they are presented
  • Inclusivity - They want to work with clients and teammates with differing perspectives and opinions, while encouraging constructive debate
  • Commitment to Excellence - They strive to consistently provide their clients with the very highest level of service.
  • Justice - They judge everyone based solely on the content of their character
  • Respect - They believe in respect for the individual, for clients, for choices
  • Client-centric - The welfare and success of their clients is our top priority

Responsibilities:

  • You're excited about providing the highest level of care for their clients.
  • You love to solve challenges, either technology or process related. You don't mind saying "I don't know" but always follow up once you've tracked down a solution.
  • You are a self-starter. Taking initiative comes easily to you.
  • You'll be there to onboard new clients with well laid out steps and paperwork
  • When clients need something, and they know how helpful and responsible you are, they'll reach out directly to you with questions, requests to transfer money, etc
  • You'll help keep things running smoothly by ensuring that ongoing work for clients is completed on-time, efficiently and most importantly, correctly.

Optimal Talents and Candidate Strengths:

  • Ability to work from the Santa Monica office 2-3 days/week
  • Client service oriented (a calm, friendly and helpful personality)
  • Excellent verbal and written communication skills
  • Detail oriented and methodical
  • Embraces new technology
  • Problem solver
  • Ability to adapt: independent as well as a team player
  • Bachelor's degree preferred
  • Very strong computer proficiency/macOS preferred
  • Ideally have experience with:
    • Excel (Not afraid of an Excel pivot table, can do basic calculations and comfortable with large data sets)
    • Basic proficiency or understanding of accounting related work
    • Gmail, Google Sheets and Docs
    • Salesforce
    • Orion portfolio management
  • Likes dogs a plus. There are two four-legged friends in the office.
  • $70K / Excellent benefits:
    • 401K match
    • Bonus potential
    • 90% of employee's health insurance covered, 50% of family
    • Profit Sharing
    • Excellent family leave benefits

Our client acknowledges that equal opportunity for all persons is a fundamental human
value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics.

For more job opportunities, follow us at HR Pals & Recruiting Pals: My Company | LinkedIn.