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Spa Concierge

4 months ago

Houston, United States Woodhouse Spa Full time
Job DescriptionJob DescriptionLocated inside of the Galleria Mall, on the second floor near Neiman Marcus

The Woodhouse Spas Houston Galleria is hiring FT or PT Spa Concierges. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.

WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.

Requirements:

Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
Attend all staff meetings & huddles as required
Must be a team player and enthusiastic contributor to servicing our guests
Must have the ability to multi-task

Responsibilities:

  • Welcomes each guest who enters the spa with a smile
  • Answers phones
  • Confirm appointments daily
  • Schedule appointments using the Zenoti software
  • Prepare and finalize sale tickets
  • Educate guests on spa services and retail products
  • Orchestrates the spa schedule and ensures proper guest flow
  • Rocks sales numbers by providing gift card and retail recommendations
  • Ensures a positive, consistent guest experience
  • Supports the Spa Director and entire spa team
  • Is super organized and has an astute attention for detail, always making sure the place is tidy
  • Abide by the handbook policies


Woodhouse Hospitality Perks include:
  • Monthly retail bonuses
  • Free spa services and discounts on all retail products
  • Competitive Pay and Incentive programs
  • SPIFF opportunities = daily pay incentives
  • Paid Vacations for Full Time Employees
  • 401K and health plans for Full Time Employees
  • Great opportunities for career advancement