Audio Video Service Technician Level I

4 months ago

Herndon, United States Bridges System Integration Full time
Job DescriptionJob Description

You are the type of leader who wants to push the boundaries of collaboration technology in defining and shaping Enterprise clients in government and corporate spaces. Bridges System Integration (Bridges SI) is a thought leader with a reputation for deploying emerging technologies focusing on quality, security, and predictability. Bridges SI has built a reputation amongst Washington DC's most prominent institutions for being a technology partner to depend on.

Bridges SI is looking for an Audio Video Service Technician to continue the development of our growth and reputation.

This position reports directly to the Service Manager.

In this role, you will perform any necessary Service team functions, including supporting AV equipment at customer sites, performing maintenance and providing hardware and software updates when required, and reading system flow drawings. As a member of the Bridges SI Service Team, you are expected to provide initiative, vision, and teamwork.

You will be a great fit if you are a strong multi-tasker who can walk in the shoes of our clients and identify their technology pain points. The whole of the organization works to resolve client hurdles in creative and impactful ways.

Requirements

  • Able to read and comprehend drawings, diagrams, and system flows
  • Working knowledge of AV technologies, including the ability to perform testing, analyses, and corrective action in a professional AV environment
  • Knowledge of wire and connector types on AV-related cabling
  • Conduct end-user training on system functionality and usage
  • Basic Understanding of Network settings and configurations
  • Test, repair, and diagnose integrated Audio-Visual Systems and associated equipment
  • Provide telephonic and in-person customer service support
  • Perform remote and onsite troubleshooting of installed AV systems and rack-mounted cable management systems
  • Perform ad-hoc system configuration, leveling, and wiring
  • Make adjustments to integrated systems, calibrations, alignments, and configurations as required to restore or correct operational functionality

Benefits

  • Unlimited Paid Time Off (PTO) including Holidays
  • Medical/Dental/Vision Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts
  • 401k Plan
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Service and Recognition Rewards
  • Referral Program
  • Family-friendly Company Events
  • Work-life balance advocation

We're different –

Bridges SI provides a small-business family environment that is recognized as being a creative problem-solving technology advocate. We develop unique design-build solutions that challenge industry standards. We are obsessed with quality, innovation, and customer loyalty. While we have the stability of an organization that just celebrated our 14th anniversary, we are as agile and curious as our first day. Our incredibly talented multi-discipline team includes in-house expertise for every facet of collaboration. At Bridges SI, you can directly impact a Government agency or large Enterprise's performance with innovative solutions that expand from traditional audiovisual offerings.

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