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Shuttle Assistant

4 months ago

Birmingham, United States Vectour Group Full time
Job DescriptionJob Description

Shuttle Assistant, Major Events 

Vectour Group is seeking dedicated individuals with strong organizational skills to join our transportation management ground crew team for a major event taking place from June 18th to June 20th, with a training day on June 17th.  

As a transportation management ground crew worker, you will be responsible for overseeing the smooth flow of pedestrian traffic entering and exiting buses during the event. 

Company Background  

Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour’s roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider.  

We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, Vectour Group (Vectour) is looking for you Every member of this diverse team is essential to our success.   

Primary Duties and Responsibilities  

  • Pedestrian Traffic Management: Manage the flow of pedestrian traffic entering and exiting buses at designated transportation hubs and coordinating boarding and departure procedures efficiently. 

  • Ticket Verification: Check tickets to ensure that all guests boarding buses possess valid tickets for transportation. 

  • Customer Service: Provide courteous and helpful assistance to event attendees, answering questions and providing directions as needed. 

  • Crowd Control: Implement crowd control measures to maintain order and ensure the safety of attendees at transportation hubs. 

  • Communication: Coordinate effectively with other members of the transportation management team, bus drivers, and event staff to ensure efficient operations. 

  • Problem-Solving: Quickly address any issues or concerns that arise during transportation operations, including resolving disputes and handling emergencies. 

Job Requirements  

  • Organizational Skills: Ability to manage multiple tasks simultaneously and maintain order in a busy environment. 

  • Attention to Detail: Strong attention to detail to accurately verify tickets and ensure the smooth flow of pedestrian traffic. 

  • Customer Focus: Excellent customer service skills with a friendly and approachable demeanor. 

  • Communication Skills: Clear and effective communication skills to interact with guests, colleagues, and bus drivers. 

  • Adaptability: Flexibility to adapt to changing circumstances and adjust strategies as needed to meet the demands of the event. 

  • Reliability: Punctuality and reliability are essential, as the transportation schedule must be adhered to without delay. 

  • Availability: Must be available for the entire duration of the event, including the training day on June 17th and the contingency day on June 21st if needed due to inclement weather.  

Salary

  • $18.50 per hour 

  • June 17 – June 21 

  • 2:00 p.m. - 10:30 p.m.  

Proposed Hours + Travel 

  • Birmingham, AL 

  • Event address: Rickwood Baseball Field – 1137 2nd Ave W, Birmingham, AL 35204 

Disclaimer

The duties and responsibilities listed above are subject to change and may not reflect all tasks required.  You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance. 

Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

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