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Assistant Store Manager

4 months ago

Woodbridge, United States Joseph Jacob Jewelers Full time
Job DescriptionJob DescriptionSalary:

We are looking for a competitive Assistant Managers/Key Holders to help customers identify and purchase products they desire. Management duties to include selling, restocking, and merchandising. The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximization.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies' policies and procedures
  • Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
  • Operate point of sale (POS) and take payment or obtain credit authorization
  • Provide estimates for jewelry and watch repairs
  • Perform business opening and closing procedures as outlined in Policy and Procedures Guide
  • Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
  • Complete case counts
  • Maintain safety and security of location by following all Loss Prevention and Security policies and procedures
  • Maintain flexibility to work any shift, including weekends, holidays, and overtime
  • Must be able to perform the essential functions of this position with or without reasonable accommodation
  • Skills
  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident, and engaging personality
  • Basic administration skills
  • High school degree
  • Preferably 5 years of sales experience
  • Commitment to excellence, with a passion for jewelry with a desire to succeed.
  • Compensation is based on experience.