Server

4 months ago

Newtown, United States Rock Ridge Country Club Inc Full time
Job DescriptionJob Description

Server Job Description

Job Knowledge, Core Competencies and Expectations

  • Prepares service station, sets tables, and completes other opening duties as requested by the Manager.
  • Attends pre-shift meetings, notes menu changes
  • Greets members warmly with a smile upon their arrival.
  • Carries out lunch and dinner service in compliance with FCG's Steps of Service.
  • Good organizational skills.
  • Basic knowledge of club's POS system or comparable POS system preferred.
  • Knowledgeable of all aspects of department and daily club operations, including events and operating hours.
  • Ability to work large or small events with minimal supervision and in a team environment.
  • Attends weekly training sessions to ensure knowledge is current and continuously evolving.
  • Knowledge of and ability to perform required role during emergency situations.
  • Reports complaints to a manager as they occur.
  • Breaks down and cleans service area, prepares mise en place for service the next day, and carries out other closing duties as requested by the Manager.

Additional Tasks/Duties

  • Provides immediate attention to all members and guests upon seating.
  • Makes sure that children are in the appropriate type of seat and are safe and secure.
  • Distributes food and wine menus; answers questions about food.
  • Fills glasses with ice water and suggests menu items.
  • Ensure that the correct account numbers and names are given for billing.
  • Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
  • Places orders with kitchen; informs cooks about any special cooking instructions.
  • Serves food in order.
  • Checks up on Members and ensures their experience is great.
  • Keeps dining room and bus station areas clean.
  • Clears, cleans and resets tables that have been vacated.
  • Advises supervisor of any complaints as soon as they occur.
  • Performs clean-up and closing duties as assigned by manager.
  • Attends pre-meal meetings as requested by the Dining Room Manager.
  • Consistently follows local and state laws and the club's policies and procedures for the service of alcoholic beverages to members and guests.
  • Performs other appropriate duties assigned by Dining Room Manager.

Physical Demands and Work Environment


  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
  • Push, pull or lift up to 50 pounds.
  • Continuous repetitive motions.
  • Work in hot, humid and noisy environment.



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