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Product Specialist

4 months ago

Las Vegas, United States O'GARA Las Vegas Full time
Job DescriptionJob Description

PRODUCT SPECIALIST

Full Time

JOB DESCRIPTION:Product Specialist operates as a brand ambassador that focuses on providing exceptional customer service and information on our vehicles to educate our clients on our products.

REQUIREMENTS AND QUALIFICATIONS:

  • 1+ years of customer service and/or sales experience
  • Must have a valid Driver License and be insurable
  • Positive, enthusiastic, and passionate about the automotive industry
  • Ability to troubleshoot vehicle technology features
  • Strong sense of teamwork
  • Great attention to detail with strong organization and communication skills
  • Ability to work evening hours, weekends, and holidays
  • Proficient with Microsoft Office and CRM desired

DUTIES AND RESPONSIBILITIES:

  • Greet and welcome all clients entering the showroom
  • Offer refreshments to clients
  • Excite, engage and educate prospective clients and current owners through calls, emails or texts and outbound events to educate them
  • Elegantly “hand over” the qualified client to the correct salesperson
  • Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual sales and KPI targets
  • Maintain showroom areas up to standard and communicate with Brand Managers to order any missing / needed items
  • Showcase cars with all first-time clients
  • Prepare, stage, and charge client vehicles in advance of their scheduled delivery appointment
  • Instruct and inform clients on vehicle features and app setup
  • Troubleshoot vehicle technology features
  • Execute client's documents on delivery day
  • Masters all respective brand products: models, stats, price ranges, years, colors, and vehicle optionality
  • Perform additional responsibilities as assigned by Managers

EMPLOYEE BENEFITS

  • Health, Dental, and Vision coverage for employee
  • 401K Plan 
  • Paid training, growth opportunities 
  • Employee vehicle purchase plans
  • Discounts on products and services
  • Long-term job security

COMPENSATION: $20.00 - $30.00/ hr.

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.