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Store Manager

4 months ago

Kalamazoo, United States 1160 - CROSSTOWN - JOHNNY'S MARKETS Full time
Job DescriptionJob Description

As Store Manager, you’ll lead the way in helping your location live up to the Johnny’s name. Morning, noon, and night, you’ll keep your store running smoothly, doing whatever it takes to deliver friendly, efficient service and a clean, well-stocked facility. Johnny’s relies on you to stay calm under pressure, solve problems, and create a workplace where every teammate and customer feels welcome and valued.

What You'll Do

  • Set the bar for your store’s customer service, helping your team treat every Johnny’s customer with the friendly, polite, and efficient service they deserve.
  • Provide guidance to keep your team and your store looking their best.
  • Handle HR duties including staffing, training, scheduling, and supervising your team, while following Johnny’s HR policies and all applicable employment laws.
  • Follow Johnny’s goals to maximize your store’s sales while controlling operating expenses.
  • Partner with our suppliers and other vendors in a professional way.
  • Address any complaints promptly and politely to keep Johnny’s customers happy.
  • Stay up on your store’s bookwork and related tasks, sharing documents with Johnny’s home office.
  • Work with the Area Manager and Food Service Manager to follow Johnny’s policies and procedures.

What You’ll Need

  • Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
  • Ability to pay close attention to detail, adapt well to change, and multi-task every day.
  • A valid driver's license and a personal vehicle to perform work-related activities.
  • A college degree or similar experience, a minimum of two years in retail/restaurants, and some experience supervising and training staff.
  • Basic computer and software skills (Microsoft Word, Excel, and email).
  • A willingness to work any area of the store when needed and operate a computerized register.
  • Ability to bend, stand, walk, lift up to 50 lbs., and frequently carry up to 10 lbs.

Benefits

It feels good to work at a company that cares about its customers and its community. We’re always looking for ways to take good care of each other, and that goes for your benefits, too. As a full-time Johnny’s employee, you can look forward to:

  • Competitive pay: work your way up and earn raises on an annual basis, earn cash for referrals
  • Medical, dental, and vision insurance (after 60 days)
  • Flex spending account (after 60 days)
  • $10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
  • LifeWorks employee assistance program (after 60 days)
  • 401K with company match (age 18+, after 6 months of service)
  • 1 week paid vacation (after 90 days) and 6 paid holidays per year

Get to Know Johnny’s

You can feel good about working for Johnny’s. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team