Current jobs related to Client Relationship Banker - Hammond - First Merchants Bank

  • Part-Time Interactive Banker

    1 week ago

    Hammond, Louisiana, United States First Guaranty Full time

    Job SummaryThe Interactive Banker is a key member of our team at First Guaranty, responsible for providing exceptional customer service and support to our clients through our Interactive Teller Machine (ITM) platform. As a Part-Time Interactive Banker, you will be the face of our bank, interacting with customers via video technology to assist with a range of...

  • Interactive Banker

    2 weeks ago

    Hammond, Louisiana, United States First Guaranty Full time

    Job SummaryThe Interactive Banker is a key role at First Guaranty Bank, responsible for delivering exceptional customer experiences through video technology. This position requires a professional with excellent communication skills, a strong understanding of banking products and services, and the ability to work effectively in a fast-paced environment.Key...

  • Retail Banking Relationship Manager

    1 week ago

    Hammond, Indiana, United States Bank of Montreal Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Banking Relationship Manager to join our team at the Bank of Montreal. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide personalized service...

  • Client Relations Specialist

    3 weeks ago

    Hammond, Louisiana, United States Doug Johnson - State Farm Agent Full time

    Job Title: Insurance and Financial Services Consultant - Doug Johnson - State Farm AgentAre you a service-oriented and sociable professional who thrives in public interactions? If so, a position with Doug Johnson - State Farm Agent may be an excellent fit for you. Our agents are independent entrepreneurs who focus on promoting State Farm Insurance and...

  • Client Support Specialist

    3 weeks ago

    Hammond, Louisiana, United States Staff My Agency Full time

    Company Overview: Staff My Agency is seeking a dedicated and compassionate individual to fill the role of Customer Service Representative. This position emphasizes providing exceptional customer support within a well-established insurance agency environment.Role Overview: As a Customer Service Representative, your primary focus will be on fostering customer...

  • Client Support Specialist

    3 weeks ago

    Hammond, Louisiana, United States Staff My Agency Full time

    Position Overview: Staff My Agency is seeking a dedicated and compassionate individual to fill the role of Customer Service Representative. This position emphasizes providing exceptional customer support in a friendly and professional environment. Key Responsibilities: Answer incoming calls and warmly welcome clients. Build and maintain customer...

  • Client Relations Specialist

    3 weeks ago

    Hammond, Louisiana, United States Staff My Agency Full time

    Company Overview: Staff My Agency is seeking a dedicated and professional individual to fill the role of Customer Service Representative. This position emphasizes exceptional customer care within a supportive environment. Role Overview: As a Customer Service Representative, you will play a crucial role in fostering customer loyalty and enhancing the overall...

  • Client Relations Specialist in Insurance

    3 weeks ago

    Hammond, Louisiana, United States Doug Johnson - State Farm Agent Full time

    Join Our Insurance and Financial Services TeamAre you passionate about assisting others and delivering exceptional customer support? If so, becoming a member of our team at Doug Johnson - State Farm Agent may be the perfect opportunity for you. Our agents are dedicated professionals who exclusively promote State Farm insurance and financial solutions.About...

  • Client Relations Specialist in Insurance

    3 weeks ago

    Hammond, Louisiana, United States Doug Johnson - State Farm Agent Full time

    Job OverviewPosition: Insurance and Financial Services ConsultantCompany: Doug Johnson - State Farm AgentLocation: Hammond, LouisianaAbout Us: We are a second-generation agency dedicated to serving the greater Hammond market with integrity and commitment.Job ResponsibilitiesDevelop and maintain strong customer relationships through effective communication...

  • Client Relations Specialist

    3 weeks ago

    Hammond, Indiana, United States Quirch Foods Full time

    CLIENT RELATIONS SPECIALISTJob Category: Operations Requisition Number: CUSTO001468Job OverviewRole Summary:The Client Relations Specialist is responsible for managing customer accounts and ensuring a high level of satisfaction through effective communication and problem resolution.Key Responsibilities:Establish and maintain customer accounts by accurately...

  • Consumer Client Service Manager

    3 months ago

    Hammond, United States First Merchants Bank Full time

    Job DescriptionJob DescriptionAs part of this role you will: Work with the Banking Center Manager to implement and lead sales tactics and strategies for the banking center to drive sales productivity while growing market share for deposits and loans.Provide balanced feedback through ongoing informal and formal documented coaching sessions monthly as a part...

  • Branch Management

    3 months ago

    Hammond, United States First Savings Bank of Hegewisch Full time

    Job DescriptionJob DescriptionThe Branch Management team of this rapidly expanding community bank is designed to give hands on training involving the operations, policies and procedures of a Banking Center. This is done to give the individual enough training and confidence to become Banking Center Manager while knowing whom to contact to solve problems that...

  • Companion Animal Medicine Professional

    2 weeks ago

    Hammond, Louisiana, United States Alliance Animal Health Full time

    About Our TeamWe are a dynamic and compassionate team of animal lovers dedicated to providing top-notch medical care to our furry friends. As a Veterinarian at Alliance Animal Health, you will be part of a collaborative and supportive environment that values innovation, teamwork, and patient-centered care.Job SummaryWe are seeking a skilled and compassionate...

  • Licensed

    2 weeks ago

    Hammond, United States Thomas Talent Network Full time

    Job DescriptionJob DescriptionAbout Us:The Insurance D, located in Hammond, Louisiana, is a licensed broker agency serving Louisiana, Texas, and Mississippi with over 8 years of experience in Personal and Commercial Insurance. We offer competitive rates and comprehensive coverage, tailored to meet individual and business needs. Committed to providing...

  • Sales Development Representative

    1 week ago

    Hammond, Louisiana, United States CATALANO Full time

    About the RoleCatalano is a leading provider of supplemental benefits, and we're seeking a highly motivated Sales Representative to join our team. As a Sales Representative, you will play a critical role in building relationships with our clients and helping them achieve their goals.Key ResponsibilitiesDevelop and maintain strong relationships with clients...

  • Sales Associate

    1 day ago

    Hammond, Louisiana, United States CATALANO Full time

    About CATALANOCATALANO is a leading provider of supplemental benefits solutions, with over 65 years of experience serving clients across North America.Job SummaryWe are seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for building relationships with clients and providing...

  • Licensed Insurance Agent

    2 weeks ago

    Hammond, Indiana, United States Thomas Talent Network Full time

    About UsThomas Talent Network is a leading insurance brokerage firm dedicated to providing exceptional service to our clients. With over 8 years of experience in the industry, we have established ourselves as a trusted partner for individuals and businesses seeking comprehensive insurance solutions.Job OverviewWe are seeking a highly skilled Licensed...

  • Business Development Representative

    4 weeks ago

    Hammond, United States ServiceHawk Digital Marketing Full time $70,000 - $100,000

    Job DescriptionJob DescriptionBusiness Development Representative at ServiceHawk Digital MarketingAre you passionate about helping businesses grow and thrive? Do you have a knack for building strong relationships and closing deals? If so, we want you to join our team at ServiceHawk Digital Marketing, where we specialize in empowering home service businesses,...

  • Construction Survey PM

    4 weeks ago

    Hammond, United States Diamond Ridge Construction Full time

    DUTIES & RESPONSIBILITIESManage construction layout projects.  Project will be handled from Initial setup through final close out. Direct the planning and development of the project scope, procedures, and budget. Review contracts to determine significant parameters, time schedules and mileposts, and define the major task areas. Ensure contractual...

  • Veterinarian Position

    2 days ago

    Hammond, Louisiana, United States Alliance Animal Health Full time

    Job SummaryWe are seeking a compassionate and skilled Veterinarian to join our team at Alliance Animal Health. As a Veterinarian, you will be responsible for delivering high-quality patient care, developing relationships with clients, and staying up-to-date with the latest veterinary medications and procedures.Key ResponsibilitiesDevelop a relationship with...

Client Relationship Banker

4 months ago

Hammond, United States First Merchants Bank Full time
Job DescriptionJob Description

First Merchants Bank is seeking a Client Relationship Banker to join our team This full time position will complete goals on individual and team sales metrics for the banking center to achieve the strategic and tactical goals of the company. Serve as a primary point of contact in the banking center for sales and services requests. Exceed personal production goals and deliver a meaningful client experience. Lead new account acquisition activities and participate in outbound calling activities to increase market share. Prospect, generate, process and close consumer loans. Engage with the management team in business banking activities.

As part of the role you will:

  • Provide high quality customer service on a wide variety of general banking matters.
    • Assess client’s financial position to identify additional relationship opportunities.
    • Consult with staff on checks for cashing; accept and process stop payment orders.
    • Assist clients in reconciliation of accounts, answer questions and resolve complaints.
    • Engage team members and business partners to assist clients with a variety of personal and business banking needs. Perform lobby management responsibilities.
  • Drive banking center productivity and growth through the following responsibilities:
    • Develop and implement sales tactics to drive consumer deposit, loan growth, and household acquisition.
    • Achieve all partner referral and appointment goals monthly.
    • Actively participate in teleconsulting activities including call blocks and call nights.
    • Participate and take ownership of the results of all marketing campaigns and promotions.
    • Fully capitalize on referrals from team members and leads from business partners.
    • Utilize guided conversation in the client profiling tool to deepen client relationships and deliver the whole bank.
    • Convert service and problem resolution opportunities to sales opportunities to deepen client relationships and increase share of wallet.
    • Utilize digital tools to provide education and help clients enroll in and utilize electronic banking products and services during account onboarding.
    • Complete all new account onboarding calls and activities in a timely fashion.
    • Exceed all established individual and team sales goals.
    • Participate in outbound calling activities to increase market share. Outbound calling activities include but are not limited to First Direct presentations, partnership with community organizations, HSA presentations, Business Banking Calls and additional partner calls.
  • Assist with sales and service leadership.
    • Support associates in the attainment of individual and team sales and service goals.
    • Fully engage in the sales management process including, but not limited to leading daily huddles, weekly sales meetings, touch bases and coaching sessions.
    • Utilize client relationship management tool (CRM) and other sales tools to record, track and maintain sales records for the incentive plan.
    • Monitor and resolve deposit and loan exceptions in a timely fashion to ensure compliance and improve client experience.
    • Train, coach, and guide staff with operational and sales skills.
  • Comply with information and physical security policies including consumer and business verification procedures.
  • Attend and/or complete applicable and required training sessions.
  • Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, EDD, etc.
  • Adhere to and participate in completing the branch daily security checklist including items such as assisting with operational aspects of the banking center; control opening and closing of the banking center, conduct audits, and banking center balancing.

To be successful in this position, we require the following:

  • High school diploma or equivalent (GED).
  • Over two (2) years of banking, sales, or related experience to include selling products or services; or, if Bachelor’s degree, then demonstrated leadership or goal achievement in related school activities or internships.
  • This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
  • Obtain Notary Public designation within six (6) months of employment.

To be successful in this position, the following physical requirements are:

  • Ability to stand for long periods of time and move freely about the office.
  • Ability to lift files, open file cabinets, bending, and stooping.
  • Ability to ambulate fingers to utilize office equipment such as a computer, phone, printer, etc.

The following would be a plus:

  • Prior banking experience
  • Bachelor’s degree
  • Demonstrated ability to sell and cross-sell banking products and services

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us