Director of Residential

Full-Time position (35 hrs) base location TBD $56,966.00

SUMMARY OF DUTIES:

The Residential Director is responsible for supervision of assigned management staff and certified residential settings. A key area of oversight includes compliance, quality and satisfaction in the delivery of person -centered habilitation services. Provides QIDP oversight for plans as assigned.

REPORTING RELATIONSHIP:

Receives administrative supervision from the Associate VP of Residential Services. Provides direct supervision to assigned Residential Team Leader(s).

Responsibilities and Illustrative Duties:

1. Provides direct supervision, development and training to assigned team leaders.

2. Responsible for ensuring team leaders are trained in regulatory/agency mandated areas, policy and procedures and in areas to improve quality of care for individuals served.

3. Conducts interviews for supervisory vacancies and makes recommendations for hiring.

4. Maintains certification standards for assigned programs.

5. Participate in both external and internal audits. Develop and assure implementation of Corrective Action plans as needed.

6. Conducts monthly physical plant inspection to identify, and assure timely resolution to repairs/maintenance.

7. Ensures there is regular filing, purging and safe storage of records in compliance with agency procedures.

8. Ensures reporting procedures, notifications and protective measures are taken for any minor, reportable and serious reportable incident in a timely manner. Completes follow up, corrections and/or responses to recommendations. Monitor for trends in incidents or performance and develops plans to address and correct

9. During crisis situations, responsible for assisting in all activities related to the situation until resolution is reached and safety of individuals and staff is assured.

10. Approves site Purchase Requests for supplies and equipment

11. Monitors results of personal allowance and corporate compliance audits. Assures resolution in a timely manner.

12. Participate in agency’s quality management and improvement activities to manage, guide, and improve service delivery.

13. Conducts reviews of Staff Action Plans and Life Plans to ensure quality and that plans are in accordance with agency procedures and billing standards.

14. Ensures billing and payroll information is completed within designated time frames

15. Review fire evacuation drills monthly. Ensures necessary corrective actions are implemented and appropriate. Monitors for trends in failed fire evaucations.

16. Supports supervisory staff with monitoring staffing vacancies and patterns to ensure staffing plans meet the needs of individuals served. Make recommendations for changes as needed. Ensure that new employee, and annual evaluations are completed.

17. Assists Management staff with site scheduling to accommodate the needs of assigned programs, as necessary.

18. Attends and actively participates in site staff meetings. Provides support and direction to supervisory staff in regard to agenda as it pertains to agency-wide information.

19. Responsible for coordinating intake procedures with site personnel to assure vacant beds are filled.

20. Provides input to the VP of Residential Services to revise residential services policies and procedures to accomplish program objectives more effectively and in compliance with regulatory requirements.

21. Participates in agency and regional committees as assigned.

22. A member of the agency emergency on-call system.

23. Other duties as assigned.

Extraordinary Work Conditions:

May be required to work flexible hours and to Travel to locations other than work site, such as participant's home, meeting locations. Ability to work independently with minimal supervision.

QUALIFICATIONS:

⦁ Master’s degree in a health or human services field OR Bachelor’s degree in health or human services field (Degree Must meet QIDP requirements as outlined in regulation)

AND

⦁ Minimum five (5) years’ experience in healthcare or related field; experience working with individuals with disabilities preferred

AND

⦁ Minimum (3) years of successful supervisory experience.

Must possess a valid NYS driver’s license.

LANGUAGE SKILLS:

⦁ Provide effective, two-way communication with people, both orally and in writing, with the ability to quickly organize and communicate thoughts and to understand communication from others in verbal and written format.

⦁ Ability to read and interpret a variety of documents/instructions furnished in written, oral, diagram, or schedule form and to write routine reports and correspondence.

⦁ Ability to effectively present information informally in one-on-one or small group situations, as well as formal presentations to large groups.

MATHEMATICAL SKILLS:

⦁ Must be able to perform basic math functions (i.e., addition, subtraction, multiplication, division and percentages).

REASONING ABILITY:

⦁ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

⦁ Ability to collect and analyze data.

CERTIFICATES/LICENSES & REGISTRATIONS:

⦁ Must possess a valid NYS driver’s license with a driving record that is acceptable within agency’s criteria.

COMPUTER SKILLS:

⦁ Ability to use Microsoft Word for development of reports, memos, letters etc.

⦁ Ability to use Microsoft Outlook for email, task assignments, scheduling meetings etc.

⦁ Ability to use all functions in Precision care

⦁ This position may require access to other computer systems.

PHYSICAL DEMANDS:

⦁ Must be able to perform essential duties as described on attached form (checked areas are conditions or duties that you will either be exposed to or are expectations of the agency.)

TRAINING REQUIREMENTS:

⦁ Must complete all mandatory agency training within the initial agency orientation period.

⦁ Attend additional hours of agency approved training in a job-related topic per year that is above and beyond the required agency requirements.

ATYPICAL EMPLOYMENT CONDITIONS

⦁ Able to work a variety of hours, address unusual or emergency situations that may include weekend and/or holiday timeframes.

⦁ Maintain acceptable work attendance as defined in the agency’s personnel policy manual.

⦁ Able to fulfill responsibilities associated with Agency’s on-call system.

Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position.