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Front Office Coordinator

3 months ago


Carlsbad, United States ProActive Physical Therapy & Sports Medicine Full time
Job DescriptionJob Description

Are you an, outgoing, customer-focused healthcare/administrative professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about providing patients with excellent care and service? If you answered yes, then we have a fantastic opportunity for you

We are seeking a Full-Time Front Office Coordinator for our Carlsbad clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone. This position is perfect for anyone looking to provide exceptional unmatched care While experience in a physical therapy or healthcare setting is preferred, it is not required. We are excited to train the right enthusiastic, caring, and motivated individual.

Why You'll Love Working with Us


Team Culture:

  • Collaborate with a team that values professionalism and fun.
  • Foster a safe, warm, and friendly clinic atmosphere.
  • Take initiative and support your team, regardless of your title.
  • Work together to solve challenges and celebrate successes.
  • Always aim to exceed patients' expectations in every interaction.


Whats in a Days Work?

  • Using data to do analytical tasks and charting tasks related to patient information
  • Communicating with patients about their status and condition through emails, phone and face-to-face conversations
  • Managing patient accounts with contact information, insurance and financial information in a confidential manner
  • Scheduling patient visits and answer questions, including billing and preparation
  • Ensuring services comply with state and federal regulatory requirements


What You Bring to the Team:

  • Must be 18 years or older.
  • High School Diploma or GED required
  • Thrive in our fast-paced environment by staying adaptable, detail-oriented, and managing your time like a pro.


What We Offer:

Clinical Productivity Incentive Program

401k Plan Contribution

Generous PTO Plan 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays

Company Paid Comprehensive Health Coverage.

Company Paid Life and Disability Insurance

Referral Program

Pet Insurance

Employee Assistance Program

Cutting edge tools and resources to navigate your workload efficiently.


The perfect candidate will be outgoing, friendly, professional, detail oriented, adaptable, have computer experience, and stellar customer service relations. If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.