Current jobs related to Information Specialist - Boston - Museum of Science
-
Information Systems Solutions Engineer
1 hour ago
Boston, Massachusetts, United States Information Systems Solutions Full timeInformation Systems Solutions is seeking a skilled Information System Engineer to join our team.About the Role:As an Information System Engineer at Information Systems Solutions, you will be responsible for designing, implementing, and maintaining our company's information systems.Key Responsibilities:* Design and develop secure and efficient information...
-
Information Technology Support Specialist
2 months ago
Boston, United States Creative Financial Staffing Full timeInformation Technology Support Specialist - hybrid work schedule - downtown BostonAbout the Company and Opportunity: Established and thriving organization seeks a full time IT Support Specialist to join a busy team. Employees here enjoy collaboration and customer focus. The company has a reputation for giving back to the community Outstanding employee...
-
Information Technology Support Specialist
24 hours ago
Boston, United States Creative Financial Staffing Full timeInformation Technology Support Specialist - hybrid work schedule - downtown BostonAbout the Company and Opportunity: Established and thriving organization seeks a full time IT Support Specialist to join a busy team. Employees here enjoy collaboration and customer focus. The company has a reputation for giving back to the community Outstanding employee...
-
Information Security Risk Specialist
3 weeks ago
Boston, Massachusetts, United States Finance Full timeExciting Opportunity for Information Security Risk Specialist - Technology Risk ManagementAbout the Company:We are a prominent Financial Institution in search of a skilled Information Security Risk Specialist to become a part of our Technology Risk Management team. Our commitment lies in prioritizing the interests of our clients, employees, communities, and...
-
Information & Referral Specialist
2 months ago
Boston, United States Action for Boston Community Development Full timeJob DescriptionJob DescriptionDescriptionCommunity Coordination handles direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett. If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you...
-
Health Information Specialist I
4 days ago
Boston, Massachusetts, United States CIOX Health Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Health Information Specialist I to join our team. As a key member of our operations team, you will be responsible for processing release of information requests, ensuring accuracy and compliance with HIPAA regulations.Key ResponsibilitiesProcess medical record requests in a timely and...
-
Senior Information Technology Specialist
4 weeks ago
Boston, United States European Tech Recruit Full timeSenior IT SpecialistOverviewThe Senior IT Specialist will be a key resource to the company, supporting the day-to-day operations of information technology (IT) at 24M, troubleshooting issues, maintaining IT inventory, and leading projects to improve processes and security within an organization. Strong interpersonal skills are required, as are a strong work...
-
Information Systems Support Specialist
3 weeks ago
Boston, United States DelDOT Full timeIntroduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...
-
Information Systems Specialist
1 day ago
South Boston, Virginia, United States Town of South Boston Full timeJob SummaryThe Town of South Boston is seeking a highly skilled Information Systems Specialist I to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.Key ResponsibilitiesInstall, configure, and maintain computer equipment, peripherals, and network...
-
Information Systems Specialist
4 days ago
South Boston, United States Town of South Boston Full timeJob SummaryWe are seeking a highly skilled Information Systems Specialist to join our team at the Town of South Boston. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.Key ResponsibilitiesInstall, configure, and maintain computer equipment, peripherals, and...
-
Information Systems Specialist
2 days ago
South Boston, United States Town of South Boston Full timeJob SummaryWe are seeking a highly skilled Information Systems Specialist to join our team at the Town of South Boston. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.Key ResponsibilitiesInstall, configure, and maintain computer equipment, peripherals, and...
-
Information Technology System Specialist
2 months ago
Boston, United States Franklin Fitch Full timeIT System Specialist | Contract-to-Hire | South BostonAre you looking for a new and exciting environment to take the lead on project work?Do you have strong knowledge and experience of IT systems and escalated troubleshooting?Our client is looking for an experienced IT System Specialist to join their growing technical team.You will have extensive IT...
-
Information Systems Specialist I
5 days ago
South Boston, United States Town of South Boston Full timeJob SummaryThe Town of South Boston is seeking a highly skilled Information Systems Specialist I to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.Key ResponsibilitiesProvide technical support and maintenance for computer hardware and...
-
Information and Referral Specialist
2 days ago
Boston, United States Action for Boston Community Development, Inc., (ABCD) Full time $21Key Responsibilities:Serve as the first point of contact for customers calling in or visitors arriving at the ABCD Central Office. Facilitate connecting these callers/visitors to onsite staff, and is responsible for ensuring that all callers and visitors receive accurate and timely information while maintaining safety standards.Provide warm and welcoming...
-
Health Information Specialist
5 days ago
Boston, Massachusetts, United States Boston Medical Center Full timeBoston Medical Center is seeking a skilled Health Information Representative to maintain the integrity of medical records. The successful candidate will collect, prepare, and process medical information while ensuring accuracy and timeliness. Key responsibilities include opening mail, sending and releasing medical information, preparing records for scanning,...
-
Information and Referral Coordinator
24 hours ago
Boston, Massachusetts, United States Action for Boston Community Development, Inc., (ABCD) Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Information and Referral Specialist to join our team at Action for Boston Community Development, Inc., (ABCD). As the first point of contact for customers and visitors, you will play a critical role in providing exceptional service and ensuring a positive experience for all individuals who...
-
Information Security Specialist
3 weeks ago
Boston, United States Boston Consulting Group Full timeWHAT YOU'LL DOThe right candidate is responsible for managing security compliance for BCG’s software and data offerings in alignment with AICPA’s SOC 1 and SOC 2 framework and ISO 27001 standards. The right candidate must be able to demonstrate understanding of the fundamental security compliance frameworks, understand security and compliance audit...
-
Information Security Specialist
3 weeks ago
Boston, United States Boston Consulting Group Full timeWHAT YOU'LL DOThe right candidate is responsible for managing security compliance for BCG’s software and data offerings in alignment with AICPA’s SOC 1 and SOC 2 framework and ISO 27001 standards. The right candidate must be able to demonstrate understanding of the fundamental security compliance frameworks, understand security and compliance audit...
-
Information Security Specialist
3 weeks ago
boston, United States Boston Consulting Group Full timeWHAT YOU'LL DOThe right candidate is responsible for managing security compliance for BCG’s software and data offerings in alignment with AICPA’s SOC 1 and SOC 2 framework and ISO 27001 standards. The right candidate must be able to demonstrate understanding of the fundamental security compliance frameworks, understand security and compliance audit...
-
Information Security Specialist
1 week ago
Boston, United States Boston Consulting Group Full timeWHAT YOU'LL DOThe right candidate is responsible for managing security compliance for BCG’s software and data offerings in alignment with AICPA’s SOC 1 and SOC 2 framework and ISO 27001 standards. The right candidate must be able to demonstrate understanding of the fundamental security compliance frameworks, understand security and compliance audit...
Information Specialist
4 months ago
Information Specialist
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Information Specialist provides exceptional service to guests, providing prompt, proactive, and efficient responses to problems, issues, and questions from both internal and external constituents, at the Information Desk. Oversee full operations of Information Desks including, lost and found, vending refunds, package deliveries, and accessibility amenities.
Participate in Museum initiatives to support the Museum's commitment to providing our guests and colleagues with a welcoming and comfortable environment:
· New Hire onboarding process
· Museum-wide Learning and Development opportunities
RESPONSIBILITIES:
- Provides exceptional service to guests and colleagues by maintaining in-depth knowledge of Museum offerings, accessibility amenities (including, testing, cleaning, and providing accessibility equipment to guests as needed), services, events, business and safety protocols and procedures. Maintains current knowledge or ability to research Boston area attractions, events, points of interest, and way finding.
- Act as a main point of contact by assisting with communication of all emergencies, including fire, first aid, and lost children to ensure that all visitors, staff volunteers/interns are well informed and safe during all situations.
- Maintains the highest degree of self-sufficiency not only in providing excellent service but also in being keenly aware of surroundings and noting anything that might negatively impact the visitor experience.
- Honestly and accurately collect, store, return and inventory all lost and found items including all currencies.
- Honestly and accurately provide account oversight for the refund drawer and provide refunds to guests, accordingly, maintain all refund records in compliance with policies and procedures.
- Fulfills requests for information, meetings, and accessibility amenities by utilizing up to date tools and systems such as Outlook Calendar, reference manuals, electronic logs, intranet, other museum resources.
- Models the highest level of service to guests and colleagues by providing prompt, proactive and efficient response to all problems, issues, and questions.
- Works with Information Desk Volunteers to ensure that they have current knowledge of events, programs, and general admissions policies to properly serve guests.
- Assists Visitor Services Manager and Supervisors in maintaining all informational documentation of the Museum and Boston area, as a resource/handout for staff, volunteers, and guests.
- Perform other work-related duties as required by the Manager.
WORK SCHEDULE:
This position is part-time (Onsite):
- Monday 8:30 am-5:30 pm and Saturday 8:30 am-6:00 pm
REPORTS TO:
Manager, Visitor Services and Venue Operations
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- 1 or more years of customer service experience.
- Demonstrated professionalism.
- Demonstrated organizational skills.
- Proficient in Microsoft Word, Excel, web browsers, Outlook
- Demonstrated oral and written communication skills to effectively provide customer service, promote museum offerings, and quickly resolve issues.
- Ability to handle multiple tasks at one time in a fast-paced environment.
- Proven success in working independently in a fast-paced environment.
STARTING SALARY:
Non-Exempt (Hourly). $17.00/hour
BENEFITS:
Benefits for non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, up to a total of 48 hours of paid vacation time, accrued, paid sick time, 16 hours of paid, holiday time, medical and vision insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, a Museum Membership after one year of service, employee referral program, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Job Posted by ApplicantPro