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Learning & Development Coordinator

4 months ago

Plymouth Meeting, United States Griswold Home Care Full time
Job DescriptionJob Description

Do you want to join a fun, hard-working, ambitious team that helps support small businesses around the country? The Learning and Development Coordinator will play a key role in the development of learning material and programs, as well as providing support to the Senior Director of Learning & Development. The ideal candidate is a proactive, organized, and detail-oriented problem-solver with strong project management skills.

As an employee of Griswold Home Care, you can expect: 

  • Access to Medical, Dental, and Vision Insurance
  • 8 Paid Holidays—Plus two volunteer days to give back to your local community
  • Generous Paid Time Off (PTO)
  • Employee Incentive & Discount Programs
  • 401k Retirement Plan with Employer Match
  • Exceptional Career Growth Opportunities
  • Ongoing Professional Development
  • Discounted Prescription Drug Program
  • Hybrid Workplace

Qualifications

  • 1+ year of recent work history in a training coordinator role
  • Strong project management skills
  • Proficient with the Microsoft 365 (Teams, Outlook, Excel, Word, PowerPoint)
  • Excellent written and verbal communication
  • Excellent attention to detail, and organizational skills
  • Excellent customer service skills (internal and external)
  • Ability to utilize proper telephone etiquette and scheduling skills
  • Ability to multi-task in a fast paced and deadline driven environment
  • Ability to maintain professionalism and a positive service attitude at all times
  • Working knowledge in Articulate360 and SharePoint preferred, but not required.
  • Team player that is also able to work independently and exercise discretion and independent judgement.

Job Duties

  • Opportunity to develop, and/or re-design content for e-learning, web-based and/or instructor-led classes. This may or may not include leveraging existing training materials
  • Create instructional supporting material/media (audio, video, simulations, role plays, games, assessments, etc.)
  • Measure the success of learning programs through feedback and applied learning
  • Utilize learning and development authoring software to design eLearning solutions (e.g. Camtasia, Kahoot, Articulate360, etc.)
  • Maintain and update all material as needed
  • Utilize project management skills to ensure all components of the design process are complete and deadline are met
  • Support and consult on the design efforts of local operations learning and development initiatives
  • Prepare presentation materials, teleconference lines, catering service for training sessions, and order supplies
  • Coordinate company training projects and manage project timelines and deadlines
  • Perform other duties and responsibilities as assigned

Educational Background/Knowledge/Prior Experience

  • A strong desire to help others
  • BA/BS related field is a plus

Weekend and/or evening hours may be required based on training needs and schedules. Other duties may be assigned as necessary.