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General Manager
4 months ago
OUR WHY
At All-Star Sports Academy (ASSA) we deliver impact through our mission – “Inspiring and mentoring young athletes to become successful individuals – one game, one lesson, and one player at a time.”
Position Title: General Manager
General Managers at All-Star Sports Academy are the spark plug and leaders for ASSA training center teams. As a General Manager, you will manage training center goal setting, business development, annual plans, and team development. You must have a strong eye for hospitality, cleanliness, and safety standards. Additionally, you must manage the performance of your team – both from a financial target and quality of service perspective. You are ultimately responsible for the success of your training center and the level of quality that is delivered day-in and day-out. Finally, you must bring a strong sense of hospitality and customer service to the team. This is an full-time exempt role.
Duties and Responsibilities:
• Manage training center staff, schedules, and service offerings
• Manage annual budget and training center plan to achieve financial targets
• Assist with recruiting, hiring, and training team members
• Manage 1-on-1 meetings and performance reviews of team members
• Manage ongoing business development efforts within team to achieve financial targets
• Provide recommendations for adjustments to plan month-over-month
• Collaborate in annual planning for training center budget and plan
• Manage training center safety and service standards to the highest degree
• Participate in weekly performance meetings to support training center growth
• Participate in General Manager peer group discussions and meetings
• Maintain a clean and welcoming environment for ASSA athletes a provide families
• Manage conflict at the team or client level
• Customer service: greet clients and excellent customer service
• Other duties as assigned
Qualifications:
• High school diploma required
• Sales service experience preferred
• Strong work ethic
• Excellent communication skills
• Strong multi-tasker
• Positive, energetic attitude
• Customer-oriented
• Reliable and punctual
• Basic computer skills
• Ability to work evenings and weekends
• Excellent communication skills
• Team-oriented
Physical Requirements:
• Must be able to lift 25 lbs.
• Must be able to be on feet for extended periods of time
All-Star Sports Academy is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
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